Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Wong

Killeen,TX

Summary

Dynamic and results-driven professional with experience at Walmart and Belton Veterinary Clinic. Proven expertise in inventory management and exceptional customer service. Adept at product merchandising and client education, consistently enhancing customer satisfaction and operational efficiency. Strong team collaborator with a commitment to achieving sales goals and delivering quality care.

Overview

14
14
years of professional experience

Work History

Sales Associate

Walmart
Honolulu, HI
05.2023 - 10.2023
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Assisted customers with product selection, sizing and styling.
  • Attended weekly team meetings to review performance goals and objectives.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Veterinary Assistant

Belton Veterinary Clinic
Belton, TX
06.2009 - 05.2010
  • Recorded patient food and water intake and output levels on a daily basis.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Provided emotional support to pet owners during difficult times.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Educated clients on proper animal health care routines.
  • Ensured that cages were kept clean at all times.
  • Cleaned and sterilized exam rooms between appointments.
  • Provided detailed patient care instructions to pet owners.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Released patients to owners with care directions from veterinary staff.
  • Assisted veterinarians in examining animals.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.

Education

Some College (No Degree) - Veterinary Assistant

Penn Foster College
Scottsdale, AZ

Skills

  • Inventory management
  • Customer service
  • Product merchandising
  • Sales processing
  • Veterinary assistance
  • Client education
  • Animal restraint
  • Team collaboration

Timeline

Sales Associate

Walmart
05.2023 - 10.2023

Veterinary Assistant

Belton Veterinary Clinic
06.2009 - 05.2010

Some College (No Degree) - Veterinary Assistant

Penn Foster College

Similar Profiles

CREATE PROFILE