Jessica Workman
Hastings,MI
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Years of experience in Nursing Home settings with 3+ years of specific dietary kitchen experience
Overview
1
1
year of professional experience
1
1
Certification
Work History
Catering Manager
Creative Dining Service
Grand Rapids, MI
02.2024 - Current
- Worked with chefs to prepare custom menus, special meals and featured beverages.
- Gathered customer requirements and worked with catering team in implementing specifications.
- Discussed qualifications and specialties of catering teams, sharing referrals and testimonials of satisfied clients.
- Inspected dining and serving areas for cleanliness and proper setup.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Catering Manager
Creative Dining Service
Grand Rapids , MI
04.2023 - 01.2024
- Gathered customer requirements and worked with catering team in implementing specifications.
- Scheduling based on the event schedule.
- Developed SOPs for FOH and BOH unification in department.
- Ensured food quality and client satisfaction daily.
- Prepared and led food service training programs to teach staff various tasks.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associates
KVCC
Kalamazoo, MICNA
KCC
Kalamazoo, MISkills
- Basic Math
- CPR/First-aid certified
- Problem Resolution
- Microsoft Office
- Decision-Making
- Task Prioritization
- Self-Directed
- Organization and Time Management
- Reliable and trustworthy
Certification
- ServSafe Certified
- Allergen Training
Timeline
Catering Manager
Creative Dining Service
02.2024 - Current
Assistant Catering Manager
Creative Dining Service
04.2023 - 01.2024
Associates
KVCC
CNA
KCC