Jessica Wright
The Colony,TX
Summary
Professional Bartender and VIP Bottle Waitress with a history of working across the hospitality sector, from high-volume nightclubs and restaurants to upscale lounges and local dining establishments. Looking to bring mixology proficiency and engaging customer service skills to a challenging environment to build a regular customer base and drive business success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender & VIP Bottle Waitress
Concrete Cowboy
Frisco, Texas
04.2021 - 08.2022
- Upsold VIP bottle and beverage requests while using persuasive selling techniques and social media avenues to maximize sales and exceed daily personal and sales goals.
- Trained new bartenders and servers on specialty drink preparation and presentation, product promotion, and strategic selling practices.
Bartender
Daisy's Nashville Lounge
Patchogue, New York
07.2020 - 04.2021
- Improved and applied social media marketing strategies to increase patronage while developing seasonal drink menus with creative specialty cocktails to enhance bar revenue.
- Kept alcoholic beverages organized and at optimal stock levels by conducting regular bar inventory to meet expected demands and significantly reduce inventory loss.
Bartender & VIP Bottle Waitress
LAVA Nightclub At Turning Stone Resort And Casino
Verona, New York
09.2017 - 07.2020
- Mixed, garnished, and served a large variety of beverages efficiently and accurately in extremely fast-paced, high-volume nightlife venue with strategically timed check-ins with VIP customers to ensure maximized sales.
- Upsold on every order from customers while promoting venue and special events through various forms of social media establishing recurring clientele.
Bartender
Tin Rooster At Turning Stone Resort & Casino
Verona, New York
09.2017 - 07.2020
- Applied excellent customer service, organizational and multitasking abilities to handle all customer needs in an energetic concert and nightlife venue.
Head Bartender
Jammer's Sports Bar & Restaurant
Syracuse, New York
04.2019 - 07.2020
- Boosted bar operational efficiency and profitability by mentoring team members on drink preparation and presentation, company procedures, proper sanitization, and selling productivity strategies.
- Performed opening and closing management duties, printed hourly and daily sales reports while preparing cash drawers and deposits at close of business.
Education
Bachelor of Science - Business Economics & Human Resource Management
The State University College At Cortland
Cortland, NY05.2018
Skills
- Professional Service Standards
- Bar Operations and Logistics
- Customer Service and Rapport
- Front of House Management
- Conflict and Complaint Resolution
- Accuracy and Efficiency
- Supply and Inventory Maintenance
- Cash Handling and Management
- Responsible Alcohol Service
- Food Preparation and Safety
Certification
- TABC Alcohol Seller Training Certification
- TABC Food Handlers Certification
- NYS TIPS Certified
Timeline
Bartender & VIP Bottle Waitress
Concrete Cowboy
04.2021 - 08.2022
Bartender
Daisy's Nashville Lounge
07.2020 - 04.2021
Head Bartender
Jammer's Sports Bar & Restaurant
04.2019 - 07.2020
Bartender & VIP Bottle Waitress
LAVA Nightclub At Turning Stone Resort And Casino
09.2017 - 07.2020
Bartender
Tin Rooster At Turning Stone Resort & Casino
09.2017 - 07.2020
Bachelor of Science - Business Economics & Human Resource Management
The State University College At Cortland
- TABC Alcohol Seller Training Certification
- TABC Food Handlers Certification
- NYS TIPS Certified
Similar Profiles
Holly SwitzerHolly Switzer
Marketing at Concrete CowboyMarketing at Concrete Cowboy
Alondra MarquezAlondra Marquez
Host at Concrete CowboyHost at Concrete Cowboy
Demerius StewartDemerius Stewart
Bartender/Barback at Concrete CowboyBartender/Barback at Concrete Cowboy