JESSICA YOUNG
Bakersfield,CA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Office Service Specialist
Kern Medical
Bakersfield, CA
11.2022 - Current
- Answer telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Review files and records to obtain information to respond to customer and client requests.
- Support colleagues in daily administrative tasks when needed including data entry or report generation.
- Uphold company policies by monitoring visitor access and issuing security badges as needed for building entry.
- Ensure accurate recordkeeping by diligently updating databases, spreadsheets, and physical files.
Patient Care Technician, ICU
Kern Medical
Bakersfield, CA
03.2020 - 11.2022
- Demonstrate adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
- Aid in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
- Utilize strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
- Support patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
Certified Nursing Assistant
AB Staffing
Mountain Mesa, Ca
08.2019 - 05.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, and blood pressure.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Vocational Nursing - Nursing
Bakersfield College
Bakersfield, CA12.2024
Skills
- Maintaining Office Supplies
- File Organization
- Telephone inquiries
- Documentation Review
- Data entry expertise
- Scheduling
- Customer Service
- Positive Attitude
- Dedicated Team Player
- Resourceful
Timeline
Office Service Specialist
Kern Medical
11.2022 - Current
Patient Care Technician, ICU
Kern Medical
03.2020 - 11.2022
Certified Nursing Assistant
AB Staffing
08.2019 - 05.2020
Vocational Nursing - Nursing
Bakersfield College