Jessica Ziel
Bronx,NY
Summary
Dedicated School Social Worker offering over 10 years of experience in education environments within historically excluded communities. Familiar with challenges such as depression, anxiety and other and socio-emotional needs. Background working in fast paced environments with high population of at-risk students.
Overview
15
15
years of professional experience
1
1
Certification
Work History
School Social Worker
The American Dream Charter School
Bronx, NY
08.2019 - Current
- Provide crisis intervention, individual, group, family counseling for students and referrals for continued mental health care services
- Create strength based treatment plans and quarterly reports
- Established charter-wide procedures for social worker referrals
- Present psycho-social education to teachers and school staff
- Collaborate with local agencies to provide services and resources to students and families in and out of school
- Assist in building and managing systems of support for attendance to decrease truancy
- Acting member of the Student Support, School Culture, and Attendance Teams; previously served on the Equity and Advisory Teams
School Social Worker
Richard Izquierdo Health and Science Charter School
Bronx, NY
07.2011 - 06.2017
- Provided individual and group counseling to scholars and their families in need of social and emotional support
- Assessed high-risk situations for immediate recommendation to ensure scholar safety
- Facilitated events and assemblies centered on scholar socio-emotional learning
- Mentored high school scholars for the W.I.S.E Program
- Guided students in educational trips/field visits including trips to Arizona
- Collaborate with teachers, school staff and administration on best practices to support the student population
- Assisted families in connecting to needed entitlements, benefits and services, including general relief, supplemental security income, housing subsidies, food stamps, etc
- Supervised MSW intern as field instructor and task manager; ensure compliance with university requirements.
Family Engagement Liaison
07.2011 - 06.2017
- Founded and managed the Family Engagement Center and programming of its monthly events calendar
- Increased parent involvement by serving as the family engagement liaison amongst the school, families and community organizations
- Established the Parent Leadership Team
- Prepared monthly reports for submission to leadership regarding resource activity and progress.
Education
Master of Social Work -
Lehman College
Bachelor of Arts - Social Work
Lehman College
Skills
- Bilingual: English/Spanish
- Crisis Situations
- Mental Health Awareness
- Solution-Based Interventions
- Family Collaboration
- Life Skills Development
Other Experience
Travendly New York, NY
Travel Coordinator April 2017-May 2019
- Lead over 50 tours to Peru, Cuba, Greece and Iceland with groups of up to 14 people per trip.
- Ensured clients were engaged with locals and in activities, providing excellent customer service and support throughout the tour which resulted in an increase of returning/new clients and 5 star reviews on Facebook, Google and Yelp.
- Maintained timing of planned group activities and individual elective activities on itinerary and provided clients with appropriate instructions at regular intervals.
- Conducted pre-trip/event meetings with clients.
- Assisted in promotion and advertising for potential clients through various events.
- Remained current on travel trends, documents, issues, and foreign laws.
- Interviewed and trained potential tour leaders, reviewing and interviewing potential clients, researching and creating proposals for future tours.
Certification
NYS Licensed Master Social Worker, NYSED Pupil Personnel Services Certificate, Student Field Instructor Certification (SIFI), Motivational Interview
Timeline
School Social Worker
The American Dream Charter School
08.2019 - Current
School Social Worker
Richard Izquierdo Health and Science Charter School
07.2011 - 06.2017
Family Engagement Liaison
07.2011 - 06.2017
Master of Social Work -
Lehman College
Bachelor of Arts - Social Work
Lehman College
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