Jessica Emily Kassie
Deer Park,NY
Summary
Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in medication dispensing and patient confidentiality. Recognized for enhancing workflow efficiency and achieving high customer satisfaction through exceptional service. Proficient in pharmacy software and skilled in problem-solving, ensuring compliance with healthcare regulations and optimizing inventory management.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Deer Park, NY
06.2025 - Current
- Prepared and dispensed medications accurately, ensuring adherence to safety protocols.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the pharmacy workspace to enhance operational efficiency.
- Processed prescription orders using pharmacy management software with attention to detail.
- Conducted regular checks on medication expiration dates, reducing waste and ensuring compliance.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Store Front Staff Member
CVS Pharmacy
Deer Park, NY
02.2025 - Current
- Assisted customers with product inquiries and service needs to enhance shopping experience.
- Operated cash register, processed transactions accurately, and handled returns efficiently.
- Maintained store cleanliness and organization to ensure a welcoming environment for shoppers.
- Stocked shelves with merchandise and ensured proper product placement for visibility.
- Collaborated with team members to execute promotional displays and merchandising strategies.
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Collaborated with team members to ensure smooth daily functioning of the store and timely completion of tasks.
- Maintained visual appeal of storefront by regularly cleaning windows, arranging merchandise, and updating signage.
Aircrew Flight Equipment Technician
United States Air Force National Guard
Westhampton Beach, NY
08.2023 - Current
- Inspected and maintained aircrew flight equipment to ensure operational readiness and safety standards.
- Conducted routine quality control checks on parachutes, survival gear, and oxygen systems.
- Assisted in training new personnel on equipment usage and maintenance protocols.
- Collaborated with team members to streamline equipment inventory management processes.
- Facilitated timely repairs of flight equipment, minimizing downtime during training missions.
- Developed comprehensive documentation for maintenance procedures and safety inspections.
- Implemented improvements in equipment handling procedures, enhancing workflow efficiency.
- Led initiatives to optimize inventory tracking systems, improving resource allocation accuracy.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Inspected airframes to detect wear and other defects.
- Performed flight line AFE preflight and postflight requirements.
Prepared Foods Team Member
Chipotle Grill
Deer Park, NY
01.2025 - 02.2025
- Assisted in food preparation and ingredient assembly to ensure quality standards.
- Maintained cleanliness and organization of food preparation areas for safety compliance.
- Collaborated with team members to optimize workflow during peak service hours.
- Monitored inventory levels and reported shortages to maintain product availability.
- Engaged with customers to provide exceptional service and address inquiries effectively.
- Adapted quickly to new menu items and changes in food safety procedures.
- Contributed to maintaining high standards of food presentation and freshness throughout shifts.
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
Community Habilitation Specialist
Meaningful Ny
Manhasset, NY
12.2023 - 01.2025
Cashier
Popeyes® Louisana Kitchen
Deer Park, NY
09.2021 - 01.2024
- Processed customer transactions accurately and efficiently using POS system.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled cash management, including balancing registers at the end of shifts.
- Collaborated with team members to ensure smooth operation during peak hours.
- Adhered to food safety regulations while handling menu items and beverages.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Air Transportation Specialist
United States Air Force Reserve
Hanover, NJ
12.2022 - 11.2023
- Coordinated air transportation logistics to ensure timely delivery of personnel and cargo.
- Managed flight schedules, optimizing resource allocation for missions and training exercises.
- Collaborated with cross-functional teams to enhance operational readiness and safety protocols.
- Developed and implemented standard operating procedures for airlift operations and cargo handling.
- Analyzed transportation data to identify trends, improving efficiency in logistical operations.
- Oversaw compliance with federal aviation regulations, ensuring adherence during all phases of transport.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Inspected airframes to detect wear and other defects.
Education
High School Diploma -
Deer Park High School
Deer Park, NY06.2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Supply restocking
- Pharmacy ethics
- HIPAA
- Drug safety
- Labeling accuracy
- Processing payments
- Pharmacy software proficiency
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
Timeline
Pharmacy Technician
CVS Pharmacy
06.2025 - Current
Store Front Staff Member
CVS Pharmacy
02.2025 - Current
Prepared Foods Team Member
Chipotle Grill
01.2025 - 02.2025
Community Habilitation Specialist
Meaningful Ny
12.2023 - 01.2025
Aircrew Flight Equipment Technician
United States Air Force National Guard
08.2023 - Current
Air Transportation Specialist
United States Air Force Reserve
12.2022 - 11.2023
Cashier
Popeyes® Louisana Kitchen
09.2021 - 01.2024
High School Diploma -
Deer Park High School