Jessica (Jesse) Blanton
RENO,NV
Summary
Adaptable, detail-oriented professional with experience in restaurant, retail, and fulfillment environments. Skilled in customer service, inventory control, and team training. Consistently supports accurate, efficient, and high-quality work while helping teams meet daily goals.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Shift Manager
Taco Bell (Diverse Restaurant Group, L.L.C.)
Reno, NV
08.2023 - Current
- Coordinated crew assignments to enhance service speed, food quality, and order accuracy.
- Supervised opening procedures to ensure restaurant readiness and facilitate smooth morning operations.
- Trained new team members on POS procedures, food safety, and customer service standards.
- Monitored inventory levels and replenished supplies to prevent service disruptions.
- Maintained food handling sanitation and safety practices throughout morning shift to uphold safe food handling standards.
- Conveyed shift priorities and ensured complete handoff communication to maintain operational continuity across teams.
- Developed strong relationships with repeat guests, leading to increased loyalty and return visits.
Service and Food Champion
Taco Bell (Diverse Restaurant Group, L.L.C.)
Reno, NV
04.2023 - 08.2023
- Delivered friendly guest service while resolving questions and supporting fast-paced transactions.
- Operated front counter and drive-thru stations with accurate order processing.
- Prepared menu items following food safety, quality, and portioning standards.
- Assembled tacos, burritos, drinks, and specialty items according to customer requests, dietary restrictions, or allergies.
- Maintained clean dining, kitchen, and service areas throughout each shift.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
Fryologist
Taco Bell (Diverse Restaurant Group, L.L.C.)
Reno, NV
01.2023 - 04.2023
- Accurately and safely, according to state health standards, prep all products needed for restaurant's success and smooth sales.
- Clean, filter, change, and maintain all deep-fryer equipment and tools to ensure the quality of food meets standards.
- Accept payments on the P.O.S. system in front of house and back of house, and provide guest assistance in lobby when needed.
- Sweep, mop, degrease and clean back of house equipment, floors, walls, ceilings, and fryer hoods.
- Adapt to changing demands of orders being placed to ensure fried products are ready to be served at a safe temperature and in a timely manner.
Stockroom Operations and Fulfillment Associate
Kohl's
Reno, NV
11.2020 - 11.2022
- Coordinated order fulfillment workflow to keep merchandise moving efficiently through staging, packing, and dispatch.
- Picked and packed online orders with RF scanners, ensuring accurate item selection and shipment readiness.
- Inspected merchandise for accuracy and damage before packing, reducing fulfillment errors and customer issues.
- Processed ship-from-store and pickup orders while meeting priorities across multiple daily task queues.
- Communicated with store teams to resolve inventory discrepancies and maintain accurate order completion.
- Trained new associates on picking, packing, sorting, and safety procedures to support consistent team performance.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Seasonal Overnight Fulfillment Supervisor
Kohl's
Reno, NV
11.2021 - 02.2022
- Supervised fulfillment associates through order picking, packing, and shipping workflows.
- Coordinated workload distribution to maintain efficient replenishment and order turnaround.
- Monitored productivity, quality, and accuracy across daily merchandise processing tasks.
- Trained associates on handheld scanners, pick paths, and correct fulfillment procedures.
- Resolved inventory discrepancies by auditing stock and correcting location issues.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Consistently met or exceeded order fulfillment deadlines through efficient resource allocation and workload distribution among team members.
Office Aide / Shop Worker and Installer
Quality Countertops and Design, Inc.
Reno, NV
06.2019 - 09.2020
- Organized and submitted current and previous bids, estimates, and invoices..
- Calculated rough estimates and bids on potential projects.
- Fabricated and installed laminate and solid surface countertops residentially and commercially, ensuring all aspects of projects met applicable safety codes.
- Performed installation of residential and commercial pre-constructed cabinets, ensuring proper alignment and secure attachment.
- Maintained maintenance on large power equipment, and small power/air tools used in the workshop and on-site jobs.
Recreation Center Front Desk Agent
Southwestern Oregon CC
Coos Bay, OR
03.2019 - 06.2019
- Greeted students, staff, and visitors, providing accurate directions and front desk support.
- Processed new and existing monthly gym membership payments accurately and confidentially.
- Logged sports/workout equipment being checked in and out.
- Clean and sanitize equipment and gym facilities.
Fulfillment Associate /Retail Sales Associate
Target
Reno, NV
11.2018 - 02.2019
- Picked online orders using handheld devices and maintained accurate item selection
- Packed merchandise securely for shipment, drive-up, and guest pickup orders
- Sorted fulfillment batches to meet order deadlines and store workflow demands
- Located backroom inventory quickly by following replenishment and shelf-scanning procedures
- Assisted customers with product selection, availability, and checkout support.
- Maintained organized sales floor, ensuring accurate merchandising and replenishment.
- Processed transactions accurately using point-of-sale systems and payment procedures.
Recreation Center Front Desk Agent
Southwestern Oregon CC
Coos Bay, OR
08.2018 - 11.2018
- Greeted students, staff, and visitors, providing accurate directions and front desk support.
- Processed new and existing monthly gym membership payments accurately and confidentially.
- Logged sports/workout equipment being checked in and out.
- Clean and sanitize equipment and gym facilities.
Student Athlete
Southwestern Oregon CC
Coos Bay, OR
08.2017 - 06.2018
- Followed strength and conditioning programs to maintain peak performance and readiness.
- Reviewed game film to identify adjustments and improve tactical execution.
- Reviewed game film to identify adjustments and improve performance.
- Balanced academic eligibility requirements with practice, travel, and competition schedules.
- Collaborated with teammates to create a supportive atmosphere that encouraged growth, camaraderie, and sportsmanship.
Cashier
A & W Fast Food Restaurant
Reno, NV
08.2016 - 02.2017
- Processed cash, debit, and credit transactions accurately at front counter and drive-thru using a Micros/POS system.
- Greeted guests promptly and delivered friendly service during peak meal periods.
- Handled order entry, modifications, and special requests with accuracy.
- Expedited food to guest dining indoors or outdoors as orders were prepared.
- Clean and sanitized food and drink stations, dishwashing equipment, and restrooms.
Education
High School Diploma -
Robert McQueen High School
Reno, NVSkills
- Excels at multi-tasking in a fast paced environment, while staying detail-oriented and meeting standards
- Creative problem-solver who rapidly adapts to changing demands
- Works well individually or as a part of a team
- Energetic and keeps a positive attitude regardless of challenges or circumstances
Certification
- ServSafe Certified
Timeline
Shift Manager
Taco Bell (Diverse Restaurant Group, L.L.C.)
08.2023 - Current
Service and Food Champion
Taco Bell (Diverse Restaurant Group, L.L.C.)
04.2023 - 08.2023
Fryologist
Taco Bell (Diverse Restaurant Group, L.L.C.)
01.2023 - 04.2023
Seasonal Overnight Fulfillment Supervisor
Kohl's
11.2021 - 02.2022
Stockroom Operations and Fulfillment Associate
Kohl's
11.2020 - 11.2022
Office Aide / Shop Worker and Installer
Quality Countertops and Design, Inc.
06.2019 - 09.2020
Recreation Center Front Desk Agent
Southwestern Oregon CC
03.2019 - 06.2019
Fulfillment Associate /Retail Sales Associate
Target
11.2018 - 02.2019
Recreation Center Front Desk Agent
Southwestern Oregon CC
08.2018 - 11.2018
Student Athlete
Southwestern Oregon CC
08.2017 - 06.2018
Cashier
A & W Fast Food Restaurant
08.2016 - 02.2017
High School Diploma -
Robert McQueen High School