JESSICA LEIGH PRUETT
Las Vegas,NV
Summary
Enthusiastic and reliable Food Server who takes pride in providing excellent guest service and creating memorable dining experiences for restaurant guests. Skilled in anticipating guests needs, addressing substitutions/allergens, and resolving issues in a timely manner. Maintains focus and a positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Gourmet Food Server
Din Tai Fung
12.2020 - Current
- Greet, spiel, and create rapport with guests in 5-7 table section with average of 22 guests.
- Assist teammates in surrounding sections
- Maintain up to date knowledge of menu items/allergens
- Run food/pre-bus/mise en place between courses
- Complete before/during/after shift sidework
- Handle room charge/comps/credit card transactions
- Won highest sales award April '23, mystery shopped two times achieving 100% both times
Food Server/Bartender
Tournament Players Club Summerlin
03.2019 - 02.2021
- Managed 200+ Members per shift while simultaneously assisting 5 servers
- Collected and upsold beverages and food orders for 8 bar tops and 6 tables
- Operated cash register and Point of Sales(POS) system for transactions
- Engaged in small talk with Members to build rapport and earn repeat business
- Restocked supplies during downtime to continue meeting member demand for products and services
Food Server
China Tang
12.2017 - 02.2019
- Trained in Forbes standards
- Assisted customers in selecting appetizers, entrees, and desserts, recommended alternative items for food allergies or gluten intolerances
- Educated guests on wine and beverage pairings, with help of Sommelier
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Calculated charges, issued tableside checks, and collected payments
Specialty Food Server
Ruth's Chris Steakhous
01.2013 - 10.2017
- Assisted guests in selecting appetizers, entrees, and desserts, recommended alternative items for food allergies or gluten intolerances
- Maintained knowledge of menu items, garnishes, ingredients, and preparation methods to assist guests in menu selection
- Suggested cocktails and wine pairing without assistance of Sommelier
- Started as Server Assistant and was promoted to Food Server
Skills
- Food and Beverage Orders
- Food Handling Standards
- Menu Memorization
- Menu Item Familiarity
- Ability to Lift 30 Pounds
- Attentive Service
- Selling Techniques
- Attention to Detail
Certification
- TAM Card
- Food Handler Card
Timeline
Gourmet Food Server
Din Tai Fung
12.2020 - Current
Food Server/Bartender
Tournament Players Club Summerlin
03.2019 - 02.2021
Food Server
China Tang
12.2017 - 02.2019
Specialty Food Server
Ruth's Chris Steakhous
01.2013 - 10.2017
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