Jessica Lyn Miller
Memphis,TN
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Chi Omega Fraternity
01.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Administrative Assistant
Levy Dermatology
05.2022 - 01.2023
- Scheduled office meetings and client appointments for staff teams.
- Implemented and trained staff on new systems to increase accuracy and efficiency of analyzing patients’ insurance benefits
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Administrative Assistant
Women's Health Specialists
01.2022 - 05.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Worked with patients and major medical insurance companies to create payment systems for services and guarantee the most coverage under the patient’s policies
- Helped integrate new check in technology for patients to ensure a quicker and more efficient patient experience
Private Dining Sales Manager
Venice Kitchen
10.2020 - 01.2022
- Developed a comprehensive private dining program, resulting in improved customer satisfaction and repeat business.
- Implemented targeted marketing strategies, driving increased inquiries and bookings for private dining events.
- Conducted site visits with potential clients, showcasing the venue''s unique features and capabilities for private events.
- Negotiated contracts with vendors to secure the best pricing and services for clients'' events.
- Managed event logistics for seamless execution, ensuring client satisfaction and positive reviews.
Sales Manager
Flight Restaurant Group
05.2016 - 10.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
No Degree - Agricultural Biotechnology
University of Kentucky
Lexington, KYHigh School Diploma -
KIPP Memphis Collegiate High
Memphis, TN05.2016
Skills
- Executive Support
- Office Administration
- Meticulous attention to detail
- Information confidentiality
- Scheduling
- Customer Service-Oriented
Timeline
Executive Assistant
Chi Omega Fraternity
01.2023 - Current
Administrative Assistant
Levy Dermatology
05.2022 - 01.2023
Administrative Assistant
Women's Health Specialists
01.2022 - 05.2022
Private Dining Sales Manager
Venice Kitchen
10.2020 - 01.2022
Sales Manager
Flight Restaurant Group
05.2016 - 10.2020
No Degree - Agricultural Biotechnology
University of Kentucky
High School Diploma -
KIPP Memphis Collegiate High
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