Jessica M. LeFlore
St Louis,MO
Summary
Detail-oriented Court Clerk with over 10 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload. Prepared to apply enthusiasm and expertise to a new position.
Overview
13
13
years of professional experience
Work History
Head Clerk/ Municipal Court Clerk
St. Louis County Municipal Court
07.2012 - Current
- Perform technical court clerical work in the filing, reviewing and processing of legal documents in County Municipal Court cases.
- Prepares and maintains the court cases, reviews legal documents for completeness, adequacy and accuracy, determines processing required and takes necessary actions in accordance with County Municipal Court rules and State Statutes.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances. Balanced payments received and prepares require tabulations and deposits.
- Prepares and schedules cases for hearings in court with accuracy.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties. Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
- Supervised a staff of four clerks and mentored new clerks in court processes and procedures.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
Records Clerk
St. Louis County Circuit Court
08.2009 - 07.2012
- Performed general clerical duties in the file room and the certified copies section, which included the following: locate files by using automated case management system; retrieve and transport files throughout the courts building, including off-site storage facilities.
- Lifting and moving boxes of files weighing between 10-40 lbs.
- Filed closed court records numerically; prepared photocopies of court documents, as requested.
- Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Assisted with typing, data entry and answering incoming calls as required.
Education
Bachelor of Arts - Psychology
University of Missouri
05.2008
Skills
- Analytical and critical thinking
- Effective listening skills
- Project management skills
- Microsoft Office Suite Proficient
- Adaptability and tolerant to stressful situations
- Excellent Interpersonal communication skills
- Spreadsheet Analysis
- Customer Inquiries
- Documentation and Recordkeeping
- Resolving Problems and Incidents
- File and Database Management
- Mail Processing
- Bulk Mailing
- Records Management Software
Timeline
Head Clerk/ Municipal Court Clerk
St. Louis County Municipal Court
07.2012 - Current
Records Clerk
St. Louis County Circuit Court
08.2009 - 07.2012
Bachelor of Arts - Psychology
University of Missouri
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