To obtain a fulfilling career in a respectable company/organization that provides the opportunity for personal and professional growth. Emphasizing community involvement and making a positive impact on others.
Overview
18
18
years of professional experience
Work History
Licensed Insurance Agent
Western Trails Insurance
Oshkosh, NE
10.2023 - Current
Advised clients on insurance policies and coverage options.
Assisted customers with claims processing and documentation requirements.
Conducted policy reviews to ensure client needs were met effectively.
Managed client records using company-specific software systems efficiently.
Responded promptly to client inquiries via phone and email communication.
Provided assistance with billing inquiries, payment processing, and customer service issues.
Conducted customer needs assessments to identify appropriate coverage levels and options.
Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
Service Provider, Migrant Education Program
ESU 13
Sidney, Nebraska
03.2022 - 10.2023
Developed engaging lesson plans for diverse migrant student populations.
Coordinated outreach programs connecting families with educational resources and support.
Assessed student progress and tailored interventions to meet individual needs.
Participated in professional development workshops related to working with diverse populations.
Organized and maintained records of services provided to students.
Assisted in developing educational materials and resources for student learning.
Elementary School Secretary
USD 274
Oakley, KS
04.2020 - 03.2022
Handled student enrollment processes and maintained accurate records.
Coordinated communication between parents, staff, and administration effectively.
Handled confidential information regarding students carefully and with discretion.
Ensured compliance with school policies and procedures in all administrative tasks.
Communicated with parents, teachers, and members of public.
Managed multiple calendars, expense reports, reimbursements, and meeting preparation.
Assisted teachers with administrative tasks and classroom scheduling.
Maintained inventory of office supplies and ordered materials as needed.
Prepared purchase orders for school supplies and equipment.
Ordered textbooks for classrooms according to district guidelines.
Processed payments for lunchroom accounts and after-school programs.
Verified enrollment paperwork prior to enrolling new students into the school system.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Administrative Assistant
Learning Cooperative of North Central Kansas/ USD 333
06.2019 - 03.2020
Administer and supervise para testing, training, and in-services to ensure compliance and readiness
Organize and schedule child find screenings and meetings for director to facilitate effective communication and planning
Manage resource inventory to maintain availability of essential materials and support operational needs
Approve paraprofessional time cards and time off requests
Facilitated communication by answering calls and welcoming guests.
Office/Clerical Duties (excel spreadsheet hours paid, total fte, etc.)
Administrative Assistant
Saint Francis Ministries
03.2019 - 06.2019
Answered phones and greeted visitors to maintain positive office environment
Executed office and clerical tasks to ensure smooth daily operations
Ordered office supplies and coordinated vehicle checkouts and maintenance
Copy and file legal documents
Office Manager/Rental Manager
McDaniel Memorial/Carter D. LLC Rentals
09.2016 - 03.2019
Performed various office clerical tasks to support daily operations.
Engaged customers in purchasing monuments and related services.
Managed accounts payable and receivable
Created marketing materials to promote business services.
Prepare Leases and Legal Documents
Coordinate tenants needs/maintenance personnel
Maintained financial records and processed invoices for accurate accounting.
Retail Account Specialist
Lambert Vet Supply
03.2012 - 09.2016
Account Management
Customer Service
Sell vet supplies to retail consumers
Managed customer inquiries and provided product recommendations.
Coordinated order processing and ensured timely fulfillment.
Assisted in training new team members on product knowledge.
Negotiated contracts with vendors for better pricing or additional services.
Certified Nurses Aid
Park Villa Nursing Home
06.2011 - 03.2012
Provide basic resident care
Chart patient records
Assisted residents with daily living activities and personal hygiene.
Monitored vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of resident rooms and common areas.
Documented resident progress and activities in medical records accurately.
Assisted in mobility of residents using transfer techniques and equipment.
Observed and reported unusual symptoms and changes to charge nurse.
Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
Answered signal lights, bells or intercom systems to determine resident needs.
Optician
Garden City Optometrist
05.2010 - 11.2010
Assist patients in choosing frames and lens choices
Measure patients for bifocals/trifocals
Computer entry of exam, frame, and lens data
Insurance billing
Processed accounts receivable
Frame repairs
Answering phones
File office bills, statements, and invoices
Fitted and adjusted frames to ensure comfort and proper alignment for clients.
Maintained inventory of eyewear products, ensuring availability for customer selection.
Trained new staff on fitting techniques and customer service protocols effectively.
Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Veterinary Assistant
Concordia Small Animal Clinic
02.2008 - 02.2010
/Assist with surgery
Operate and monitor anesthetic machine
Operate X-Ray machine
Develop X-Rays
Administer medication
Prepare prescriptions/IV Fluids
Office/receptionist duties
Delivered emergency first aid to sick or injured animals.
Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
Interpreted lab results for heartworm testing, parasites, and skin scraping.
Processed payments and monitored accounts receivable. Sent out billing.
Education
High School -
Clifton-Clyde High School
Clyde, KS
05-2007
Associates of Applied Science - Equine Production Management
Colby Community College
Colby, KS
Skills
Advanced communication and social skills
Effective problem solving skills
Avid multitasker
Fast learner
Ability to work in a fast-paced environment
Efficient prioritization and task completion
Trustworthy and protective of client/patient confidentiality
References
Annie Cyphers, Colleague, USD 333, 785-614-1973
Alicia Fraley, Human Resources, USD 333, 402-768-8115
Rascheal Nutsch, Supervisor, Saint Francis, 785-614-2399
Josh Barber, Supervisor, Lambert Vet Supply, 417-389-1883