Jessica R. Theriault
Beverly,MA
Summary
Results-driven professional with demonstrated leadership in regulated environments, driving process improvements, system governance, and cross-functional alignment. Proven ability to lead SAP change-control initiatives, oversee documentation and training programs, and guide teams through FDA and MEDCERT audits. Known for strategic thinking, clear communication, and accountability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Document Control Coordinator
Johnson & Johnson - Heart Recovery
Danvers, Massachusetts
10.2023 - Current
- Streamlined documentation procedures across departments through cross-functional collaboration.
- Created requirements for SAP modifications and oversaw testing and deployment within established timelines.
- Trained 400+ members on documentation processes and system usage protocols.
- Developed standard operating procedures for document control activities.
- Initiated process improvements based on thorough analysis, enhancing productivity.
- Served as Back Room Lead for audits
Associate Consultant - Federal Revenue Cycle Solut
Oracle Cerner
Remote, MA
01.2023 - 06.2023
- Educated in consulting frameworks and iterative approaches for Federal Patient Accounting workflows.
- Participated in weekly meetings with Booz Allen Hamilton and Department of Veterans Affairs to address build issues and review Congressional updates on Federal Electronic Health Modernization Project.
- Facilitated client meetings to discuss state reviews, workshops, and validation events for successful Oracle Cerner EHR transition.
- Handled classified information with discretion and professionalism, adhering to VA Privacy, Information Security, and HIPAA guidelines.
- Analyzed client site key performance indicators and provided configuration recommendations based on metrics.
Education
Bachelor of Science - Health Management and Policy
University of New Hampshire
Durham, NH05.2022
Independent pursuit - Adverse Childhood ExperienceHealthcare Organizational Structure
Semester At Sea
Hawaii, Japan, Vietnam, Mauritius03-2020
Skills
- Microsoft Office Suite
- Data analysis and reporting
- Data collection and documentation
- Workshop hosting and presentation
- Analytical thinking
- Healthcare systems and policies
- Revenue cycle management
- Patient accounting and workflow
Certification
Six Sigma White Belt Certification
Timeline
Document Control Coordinator
Johnson & Johnson - Heart Recovery
10.2023 - Current
Associate Consultant - Federal Revenue Cycle Solut
Oracle Cerner
01.2023 - 06.2023
Bachelor of Science - Health Management and Policy
University of New Hampshire
Independent pursuit - Adverse Childhood ExperienceHealthcare Organizational Structure
Semester At Sea