Jessica Rose Windsor
Excelsior,MN
Summary
Experienced Executive Assistant with 6+ years of experience leading productive teams. Highly self-sufficient with knowledge and proficiencies in assisting executives and managers on multiple organizational levels. Focused, consistent, punctual, and reliable. Committed to delivering impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Operating Officer
Engel & Volkers Lake Minnetonka
Wayzata, MN
02.2020 - Current
- Streamline appointment scheduling process while coordinating itineraries, optimizing time management.
- Maintain records of all correspondence between the COO and external stakeholders.
- Create agendas for weekly staff meetings held by the COO, ensure that topics discussed are followed up on in a timely manner.
- Assist with special projects as needed by researching relevant information and preparing reports for the COO.
- Develop PowerPoint slideshows used during presentations given by the COO at various industry events.
- Process expense reports submitted by the COO in accordance with company policy and procedures.
- Attend business meetings or conferences with the COO as required to take notes or provide assistance.
- Partner with regional corporations to establish direct marketing channels and streamline company operations.
Center Director
Step by Step Montessori School
Wayzata, MN
10.2017 - 11.2019
- Effectively managed a team of 20+ teachers.
- Maintained accurate records of attendance, meals served, medical records, incident reports.
- Kept up-to-date on changing regulations related to running a childcare center.
- Monitored budgets related to staffing costs, supplies expenses, program fees.
- Oversaw staff performance evaluations and provided feedback when necessary.
- Oversaw daily functioning of the childcare center, ensuring compliance with laws and regulations while leading a team of dedicated staff.
- Developed and implemented policies and procedures for the center to ensure safety and quality standards are met.
- Devised innovative strategies to drive family engagement.
- Analyzed competitive environment and consumer trends to stay on top of changing market environments.
- Applied market knowledge and customer insight analysis to drive enrollment through targeted promotions.
Area Manager - Customer Service Trainer
Children's Learning Adventure Child Care Centers
Scottsdale, AZ
03.2017 - 10.2017
- Partnered with Regional Managers and Center Directors to create and implement marketing solutions and strategies that resulted in increased enrollment and customer retention.
- Implemented sales and service strategies to ensure enrollment growth and retention of existing families.
- Accurately maintained and submitted enrollment and marketing data.
- Implemented strategies to develop and expand existing customer base.
- Developed spreadsheets and useful data models to track and outline key information.
- Created product promotion plans and marketing initiatives to increase brand awareness.
Director of Business Development
Eric Utoft Group - Engel & Volkers Minneapolis
Minneapolis, MN
06.2016 - 03.2017
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
- Conferred with advertising managers to develop and implement marketing plans.
- Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company services.
- Determined business development opportunities and implemented effective strategy for client acquisition.
Education
Bachelor of Science - Child Adult And Family Services
Iowa State University
Ames, IA12.2007
Skills
- Calendar Management
- Articulate and well-spoken
- Process Improvements
- Strong Problem Solver
- Social Media Marketing
- Copywriting
- Proofreading and Editing
- Administrative Assistance
- Marketing and Product Presentations
- Data Management
- Digital Marketing
- Customer Service
- Performance Tracking
- Executive Support
- Document Preparation
- Strategic Planning
Accomplishments
Real Producers : 'Out of the Shadows' Award
Ambassador of the Year
Certification
Notary
Timeline
Executive Assistant to the Chief Operating Officer
Engel & Volkers Lake Minnetonka
02.2020 - Current
Center Director
Step by Step Montessori School
10.2017 - 11.2019
Area Manager - Customer Service Trainer
Children's Learning Adventure Child Care Centers
03.2017 - 10.2017
Director of Business Development
Eric Utoft Group - Engel & Volkers Minneapolis
06.2016 - 03.2017
Bachelor of Science - Child Adult And Family Services
Iowa State University
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