Jessicas Arsenault

• Provided exceptional customer service, ensuring guest satisfaction and repeat business.
• Managed food and beverage orders efficiently in fast-paced environment.
• Collaborated with kitchen staff to ensure timely order deliveries.
• Assisted in training new team members on service protocols and menu knowledge.

Certifications

Phlebotomy Certification - AlliedRx

Certified Phlebotomy Technician (CPT) - NHA

Skills

• Venipuncture and capillary collection
• Patient identification procedures
• Specimen labeling, handling, and transport
• Infection control and safety protocols
• HIPAA awareness and confidentialityy
• Proper use of all phlebotomy equipment
• Accurate documentation and data entry
• Professional communication and customer service in clinical setting

• Prepared smoothies and food items according to established recipes and quality standards.
• Provided exceptional customer service by engaging with customers and addressing inquiries effectively
• Customer Service oriented

• Resolved inquiries and complaints promptly, enhancing customer satisfaction levels.
• Provided exceptional customer support through effective communication and problem-solving skills.
• Assisted customers in selecting products and services tailored to their needs.
• Utilized CRM software to track customer interactions and follow up on service issues.

• Entered data accurately into internal systems to maintain updated records.
• Assisted in verifying data integrity through regular audits and cross-checks.
• Maintained confidentiality of records