Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Roberts

Albany,GA

Summary

Detail-oriented communications specialist with extensive corporate healthcare experience developing and implementing internal and external communication strategies. Highly adept in managing client and media relations, orchestrating special events and problem-solving.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Communications Specialist

Piedmont Healthcare
03.2018 - Current
  • Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other marketing materials
  • Coordinated with creative and design teams to produce high-quality visuals for marketing materials
  • Answered client queries and complaints to provide strong customer service
  • Built strong relationships with media outlets and communications professionals to expand personal network

Senior Public Relations Coordinator

Columbus Regional Health
04.2014 - 03.2018
  • Responsible for all external and media communications including press releases, media inquiries, story pitches and on-site media visits
  • Managed internal, external and crisis communications
  • Coordinate, manage and execute all marketing events
  • Develop internal and external marketing collateral, including pamphlets, brochures and posters
  • Responsible for social and digital media content development, planning and monthly analytics reports
  • Uphold brand guidelines internally and externally
  • Maintain and create content for external website, blog and company intranet
  • Raised brand awareness through consistent marketing efforts

Education

Bachelor of Arts - Communication, Mass Media

Columbus State University
Columbus, Ga.
12.2013

Associate of Arts - Journalism and Mass Communication

Darton State College
Albany, Ga.
12.2012

Skills

  • Public and Media Relations
  • Internal and External Communications
  • Healthcare communications
  • Event Planning and Logistics
  • Crisis Communications

Certification

GEMA Public Information Officer


Timeline

Senior Communications Specialist

Piedmont Healthcare
03.2018 - Current

Senior Public Relations Coordinator

Columbus Regional Health
04.2014 - 03.2018

Bachelor of Arts - Communication, Mass Media

Columbus State University

Associate of Arts - Journalism and Mass Communication

Darton State College

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Jessica Roberts