Frank Poirot

• Created a special customer service telephone info line to address specific questions about Eversource transmission projects.
• Handled inbound inbound media calls, crafted responses and responded with the requested information.
• Proactively reached out to media with information about up coming events and or new information about our operations.
• Developed social media content through blogs and photographs from projects the field.
• Produced trade magazine articles covering major transmission projects and unique work practices.

• Prepared, rewrote and edited pieces to improve readability and impact.
• Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
• Worked with graphic artists, post-production team members and other specialists to produce engaging and interesting content.

Honorably Discharged