Jessie Alejandre
Downey,CA
Summary
Seeking a rewarding position and environment that would lead to both career and personal growth. Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
17
17
years of professional experience
Work History
Case Manager
Law Offices Of Jacob Emrani
Los Angeles
11.2023 - Current
- Compiled reports on cases and submitted them to supervisors as required.
- Monitored client progress through regular follow-up contacts.
- Transitioned clients to different providers based on progress or needs.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
Case Manager
Downtown la law group
Los Angeles , CA
08.2021 - 11.2023
- Assessing clients’ mental and physical wellness, preferences, needs and using these to develop tailored care plans
- Evaluating clients progress periodically and planning adjustments as needed to improve outcome
- Maintaining the clients; comprehensive clinical record, including clinical documentation.
Service Manager
Hopdoddy Burger Bar
Newport Beach
01.2018 - 01.2021
- Hospitality is our culture
- Providing the guests and the team with both a positive and friendly environment
- Providing the team with support to allow them to work and provide easier work life balance
- Oversee customer service through associates by maintaining a positive atmosphere within the team
- Hire and train new team members, develop existing team members by cross training and certifying them to be trainers for new team members.
General Manager
Veggie Grill
Long Beach
11.2007 - 01.2018
- Introduced guests to a healthier version of themselves, through cleaner eating
- Oversee customer service associates and ensure service exceeds expectations
- Review and analyze all performance data including productivity assessment reports and financial statements.
Education
Associate of Arts - Product Development
Fashion Institute of Design and Merchandise
01.2007
Skills
- Communication
- Leadership
- Time-Management
- Customer service
- Problem Solving
- Data Analysis
- Bilingual
- Records Management
- Case coordination
- Medical Records Management
Languages
Spanish
Professional
Timeline
Case Manager
Law Offices Of Jacob Emrani
11.2023 - Current
Case Manager
Downtown la law group
08.2021 - 11.2023
Service Manager
Hopdoddy Burger Bar
01.2018 - 01.2021
General Manager
Veggie Grill
11.2007 - 01.2018
Associate of Arts - Product Development
Fashion Institute of Design and Merchandise
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