Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessie Attard

Manhattan,NY

Summary

Administrative professional skilled in data collection, customer service, and records management. Proven track record of enhancing service satisfaction and efficiently managing diverse customer needs. Adaptable and results-driven, contributing to streamlined workflows and company success.

Overview

28
28
years of professional experience

Work History

CSR In Medical Administration

Stony Brook Family & Preventive Medicine
East Setauket, New York
10.2021 - 12.2024
  • Executed high-volume call center operations, coordinating appointment scheduling and confirmations, providing exceptional customer service to patients and prospects..
  • Coordinated communication between healthcare providers and patients effectively.
  • Created and updated electronic health records while promptly verifying insurance coverage.
  • Ensured comfort in the waiting area.
  • Managed Gaps for Care Team, ensuring patients remain current with appointments, care, and health information from doctors.

Billing Assistant

Greenwood Law Group
NY, NY
11.2014 - 01.2021
  • Efficiently routed calls and scheduled appointments for streamlined communication.
  • Tracked and created expense memos and accounts using Adobe software.
  • Assisted with mail distribution while maintaining office inventory levels.
  • Provided prompt and courteous service to enhance client experiences.

Pharmacy Technician

ECHO Pharmacy
Miller Place, NY
07.2017 - 05.2019
  • Organized medications and calculated quantities for accurate pharmaceutical therapies.
    Prepared labels to ensure clarity and compliance with regulations.
    Assembled pharmaceutical therapies to meet patient needs efficiently.
  • Provided information to health care providers and patients through incoming calls.
  • Processed payments, opened house accounts, and issued receipts while ensuring accuracy of cash balance.
  • Stocked shelves, supplies, and organized displays to focus customer attention on specific items.

Personal Assistant

Multiple Families
NY, NY
08.1996 - 07.2015
  • Coordinated travel arrangements, accommodations, and social events for clients.
  • Managed household inventory and organized work projects efficiently.
  • Scheduled maintenance appointments to ensure timely upkeep of facilities.
  • Handled incoming and outgoing correspondence, including mail, email, and faxes.
  • Provided care for children, including food preparation as necessary.

Education

Certified: Pharmacy Technician -

Eastern Suffolk Boces
NY

Accounts & Commerce -

Aguis De Soldanis H.S.
Gozo, Malta

Certified Customer Service Associate -

Grant Associates
NY

Skills

  • Communication and client satisfaction
  • Team collaboration and motivation
  • Microsoft Office Suite
  • Pharmacy technician certification
  • AAPC Medical billing proficiency
  • Administrative support and operations
  • Appointment scheduling
  • Financial management and invoicing

Languages

English, Italian, Maltese
Native/ Bilingual

Timeline

CSR In Medical Administration

Stony Brook Family & Preventive Medicine
10.2021 - 12.2024

Pharmacy Technician

ECHO Pharmacy
07.2017 - 05.2019

Billing Assistant

Greenwood Law Group
11.2014 - 01.2021

Personal Assistant

Multiple Families
08.1996 - 07.2015

Certified: Pharmacy Technician -

Eastern Suffolk Boces

Accounts & Commerce -

Aguis De Soldanis H.S.

Certified Customer Service Associate -

Grant Associates

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