Finance, Cross Fit, Cooking, Graphic Design, Real Estate, Art, Travel, Home Improvement
Jessie Creighton
Gorham
Summary
Senior Sales Support Analyst: Team lead at IDEXX with expertise in deal shaping, analysis, and strategic decision support. I collaborate with my team, sales professionals, internal partners, and directly with senior leadership to turn complex data into clear, compliant partnership solutions to drive revenue growth.
Overview
9
9
years of professional experience
Work History
Team Lead - Sales Support Analyst
IDEXX Laboratories
Westbrook, ME
07.2018 - Current
- Lead and mentor a team of analysts, driving performance and quality of deliverables
- Partner with sales professionals and leadership teams to structure complex deals, develop pricing strategies, and optimize negotiation outcomes
- Draft and finalize accurate, compliant customer contracts
- Lead process improvements that streamline workflows and improve team efficiency and consistency
- Mngr : Sean Sullivan - Sean-Sullivan@idexx.com
Credit Specialist III
IDEXX
Westbrook, ME
05.2017 - 06.2018
- Became proficient in issue resolution, billing reconciliation, negotiation of payment plans, and management of multiple accounts
- Exceeded metric standards and collection goals while also providing high-quality customer service to our clients
Education
Bachelor of Fine Arts - Graphic Design
Keene State College
05-2009
Skills
- Deal Structuring and Pricing Strategy
- Advanced Data Analysis and Decision Support
- SalesForce & Seismic (CRM and Data Reporting)
- Contract Development and Compliance
- Cross-Functional Leadership and Stakeholder Management
- Process Optimization and Problem Solving
- Attention to Detail and Quality Assurance
Websites
Affiliations
- Licensed Realtor (2022-2024); experience in client showings, market analysis, and real estate advisory
- Property Owner and Landlord (2018-present); manage residential properties, tenant relations and property operations
- Board Member, Maine Women's Network (2025); contributed to professional development and networking opportunities
- Toastmasters International (2024-2017); strengthened public speaking skills, competed in area level speech contests
Interests
Timeline
Team Lead - Sales Support Analyst
IDEXX Laboratories
07.2018 - Current
Credit Specialist III
IDEXX
05.2017 - 06.2018
Bachelor of Fine Arts - Graphic Design
Keene State College