Jessie Fevry
Orlando,FL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald's
Orlando, FL
08.2021 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between staff members in a professional manner.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
Education
Nursing Student - Licensed Practical Nurse
Sunlight Healthcare Academy
Longwood, FL12-2024
Skills
- Staff Management
- Team Leadership
- Team Collaboration
- Listening Skills
- Strong Work Ethic
- Attention to Detail
- Cash Handling
- Customer Service
- Computer Skills
- Equipment Troubleshooting
- Inventory Control
- Staff Motivation
- Handling Customer Complaints
- Punctual and Reliable
- Workplace Safety
- Relationship Building
- Decision-Making
Languages
Haitian Creole
Native/ Bilingual
French
Native/ Bilingual
English
Full Professional
Spanish
Limited
Timeline
Shift Manager
McDonald's
08.2021 - Current
Nursing Student - Licensed Practical Nurse
Sunlight Healthcare Academy