Jessie Herrmann
Norfolk,VA
Summary
Resourceful professional with a background in direct sales and customer engagement. Known for maximizing productivity and completing tasks efficiently. Possess specialized skills in persuasive communication, strategic planning, and customer relationship management. Excel in utilizing empathy, active listening, and adaptability to enhance customer interactions and achieve results.
Overview
17
17
years of professional experience
Work History
Mary Kay Consultant
Mary Kay
Norfolk, Virginia
03.2022 - Current
- Maintained accurate records of client information, sales data, purchases.
- Advised clients on how to best use Mary Kay products for optimal results.
- Organized in-home beauty consultations with potential customers.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Cosmetic Manager
Dillards Department Store
Houma, Louisiana
10.2009 - 05.2014
- Created and managed budgets for travel and delegated work to staff, setting priority goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Collaborated with vendors to order new products and manage/predict stock levels effectively.
- Managed recruiting, hiring and performance monitoring of sales team.
State Government Intern
Louisiana State Capital
Baton Rouge, Louisiana
01.2009 - 09.2009
- Coordinated with various departments to gather information for legislative reports.
- Collaborated with team members to analyze the impact of proposed legislation.
- Assisted with organizing events hosted by elected officials intended to inform constituents about pending legislation.
- Compiled data from various sources to create project plans for the implementation of new regulations.
Education
Bachelor of Arts - Communications
Nicholls State University
Thibodaux, LA12-2016
Skills
- Team leadership
- Customer relationship management
- Collaborative teamwork
- Proactive problem solving
- Networking and partnerships
- Training and mentoring
- Event coordination
- Effective communication
Affiliations
- Actively involved my children's school through the Parent Teacher Association and assisting the teachers as the classroom mom supporting various social events for the students.
- Autism advocate helping and encouraging mother's of autistic children by connecting them with resources throughout the area with various healthcare providers.
- Welcoming and connecting with military families new to the area by sharing resources and experiences resulting in favorable first impression to this highly concentrated military duty station.
Timeline
Mary Kay Consultant
Mary Kay
03.2022 - Current
Cosmetic Manager
Dillards Department Store
10.2009 - 05.2014
State Government Intern
Louisiana State Capital
01.2009 - 09.2009
Bachelor of Arts - Communications
Nicholls State University
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