Jessie Knapp
Portsmouth,VA
Summary
Motivated Welder Helper eager to develop welding skills and gain deeper understanding of best practices in field. Organized team player manages supplies, equipment and tools to support team needs. Bring 8 years of related experience and strong desire to learn. Skilled Welder Helper with experience operating equipment, cleaning work sites and running errands. Hardworking professional proficient in completing welding support work with little oversight to accomplish tasks. Hardworking welding offering 5+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
Portsmouth, VA
04.2021 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Welder Helper
Circle M Contracting
Portsmouth
04.2016 - 12.2022
- Enhanced weld quality by assisting in the preparation of materials and equipment for welding projects.
- Reduced downtime by ensuring timely maintenance and repair of welding tools and machinery.
- Improved workplace safety by diligently following safety protocols and procedures during all tasks.
- Contributed to on-time project completion by efficiently organizing materials and maintaining a clean work area.
- Assisted in meeting project specifications by accurately interpreting blueprints, schematics, and work orders.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
Cook
Chili's Bar And Grill
Portsmouth, VA
04.2012 - 10.2016
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Education
GED -
Juneau-Douglas High School
Juneau, AK06.2000
Skills
Have had OSHA and Saftey certifications
Traveled outside to do remote work
Worked under Government , Federal ,Naval Contracting jobs
Have ran crew of 3 and been in position of Company vehicle
Have basic Structural Welding Knowledge
Have Engineering drawing experience
Have Mig and Stick and Fluxcore Welding experience
Have all basic welding equipment
Timeline
Customer Service Representative
Lowes Home Improvment
04.2021 - Current
Welder Helper
Circle M Contracting
04.2016 - 12.2022
Cook
Chili's Bar And Grill
04.2012 - 10.2016
GED -
Juneau-Douglas High School