I have over nine years of experience in providing excellent customer support and building customer loyalty. As well as relations with coworkers. I am a very flexible hard worker and enjoy learning new skills.
Overview
9
9
years of professional experience
Work History
Patient Services Representative
Corewell Health
Grand Rapids, Michigan
12.2022 - Current
Working as a patient services representative I have learned leadership, communication, and human relations.
I am responsible for checking in and checking out patients, scheduling and rescheduling, as well as answering phones and sending patient messages.
Bartender
Applebee's Grill + Bar
Grand Rapids, MI
03.2015 - 04.2022
I started as a host in 2015. As my work skills grew I began to master all of the front of house positions. I became a server, bartender, togo server as well as a key manager.
My skills with communication with other personal including coworkers, managers and customers has exceptionally grown.
I have learned to work with others, multitask with situations, and have been presented and learn to create a leadership.
Education
Bachelor of Science -
Grand Valley State University
01.2020
Kenowa Hills Public School
01.2017
Skills
Customer Service
Time Management
Communication Skills
Delegating Tasks
Relationship Building
Point of Sale (POS) system operations
Exceptional customer service
Upselling and suggestive selling items
Personal Experiences
Attended mission trips since 2010
Learned cultural competence and leadership
Interned within Orchard Hill Church learning communication skills and organization