Jessie Kunst
Grand Rapids,MI
Summary
I have over nine years of experience in providing excellent customer support and building customer loyalty. As well as relations with coworkers. I am a very flexible hard worker and enjoy learning new skills.
Overview
9
9
years of professional experience
Work History
Patient Services Representative
Corewell Health
Grand Rapids, Michigan
12.2022 - Current
- Working as a patient services representative I have learned leadership, communication, and human relations.
- I am responsible for checking in and checking out patients, scheduling and rescheduling, as well as answering phones and sending patient messages.
Bartender
Applebee's Grill + Bar
Grand Rapids, MI
03.2015 - 04.2022
- I started as a host in 2015. As my work skills grew I began to master all of the front of house positions. I became a server, bartender, togo server as well as a key manager.
- My skills with communication with other personal including coworkers, managers and customers has exceptionally grown.
- I have learned to work with others, multitask with situations, and have been presented and learn to create a leadership.
Education
Bachelor of Science -
Grand Valley State University
01.2020
Kenowa Hills Public School
01.2017
Skills
- Customer Service
- Time Management
- Communication Skills
- Delegating Tasks
- Relationship Building
- Point of Sale (POS) system operations
- Exceptional customer service
- Upselling and suggestive selling items
Personal Experiences
- Attended mission trips since 2010
- Learned cultural competence and leadership
- Interned within Orchard Hill Church learning communication skills and organization
- Enjoy reading and writing
- Making new connections with others
Timeline
Patient Services Representative
Corewell Health
12.2022 - Current
Bartender
Applebee's Grill + Bar
03.2015 - 04.2022
Bachelor of Science -
Grand Valley State University
Kenowa Hills Public School