Jessie Lindquist
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Account Specialist
VF Corporation
10.2023 - Current
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
Customer Service Representative
VF Corporation
06.2022 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Lead 4K Teacher
St. Gabriel School
01.2021 - 06.2022
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Preschool Teacher
Even Start Family Literacy Program
08.2018 - 01.2021
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
4K Teacher
ThedaCare Regional Medical Center
10.2008 - 07.2018
- Increased parent involvement through regular communication, fostering a supportive community for student success.
- Developed strong rapport with students and parents, creating an open line of communication regarding academic achievements and areas for improvement.
- Assessed student progress regularly, adjusting lesson plans and instructional strategies accordingly to promote optimal learning outcomes.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Associate of Science - Business Management
Fox Valley Technical College
Appleton, WI12.2024
Bachelor of Science - Early Childhood Education
UW Stout
Menomonie, WI05.2000
Associate of Science - Child Development
Fox Valley Techinical College
Appleton06.1996
Skills
- Customer relationship development
- Account Administration
- Document Management
- Microsoft Office proficiency
Timeline
Account Specialist
VF Corporation
10.2023 - Current
Customer Service Representative
VF Corporation
06.2022 - 10.2023
Lead 4K Teacher
St. Gabriel School
01.2021 - 06.2022
Preschool Teacher
Even Start Family Literacy Program
08.2018 - 01.2021
4K Teacher
ThedaCare Regional Medical Center
10.2008 - 07.2018
Associate of Science - Business Management
Fox Valley Technical College
Bachelor of Science - Early Childhood Education
UW Stout
Associate of Science - Child Development
Fox Valley Techinical College