Jessie Lundy
Spring
Summary
Offering strong foundation in customer service and keen interest in developing within hospitality environment. Brings ability to quickly learn and adapt to new procedures, demonstrating excellent communication and organizational skills. Ready to use and develop customer service and multitasking abilities in ABA role.
Overview
5
5
years of professional experience
Work History
Customer Service
Shiners Express Car Wash
02.2024 - Current
- Provided exceptional customer service, addressing client inquiries and concerns effectively.
- Increased member satisfaction by providing exceptional customer service and support.
- Trained and managed associates in customer service and sales techniques.
Babysitter
Theresa Tran
06.2020 - 02.2024
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Planned fun outings and educational activities to keep children entertained.
Room Host
Dogtopia
03.2023 - 08.2023
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
Server
Rotolo's Pizzeria
09.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Star Cinema Grill
05.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Klein Oak Highschool
Spring, TX06-2022
Skills
- Child and adolescent care
- Playtime supervision
- Critical thinking
- Active listening
- Relationship building
Timeline
Customer Service
Shiners Express Car Wash
02.2024 - Current
Room Host
Dogtopia
03.2023 - 08.2023
Server
Rotolo's Pizzeria
09.2022 - 02.2023
Server
Star Cinema Grill
05.2021 - 08.2021
Babysitter
Theresa Tran
06.2020 - 02.2024
High School Diploma -
Klein Oak Highschool
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