Jessie Paulson
Becket,MA
Summary
Experienced cashier and deli clerk with a strong focus on customer satisfaction, cash management, and team training. Recognized for fostering a positive work environment and enhancing operational efficiency through effective mentoring and best practices.
Overview
10
10
years of professional experience
Work History
Cashier
Maes Pizzeria
Granby, MA
04.2022 - Current
- Processed customer transactions accurately, ensuring efficient checkout experience.
- Managed cash register operations, balancing cash drawers and handling discrepancies.
- Assisted in training new staff on point-of-sale systems and customer service standards.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Mentored junior cashiers on best practices for upselling menu items effectively.
- Prepped food for the kitchen.
- worked on grill and fryer cooking food.
Deli Clerk
Russell Package Store
Russell, MA
02.2018 - 03.2022
- Assisted customers in selecting deli products, providing personalized recommendations to enhance satisfaction.
- Operated slicing equipment and scales accurately to ensure product quality and consistency.
- Maintained cleanliness and organization of deli area, adhering to health and safety standards.
- Collaborated with team members to streamline inventory management and reduce waste effectively.
- Trained new employees on deli operations, focusing on customer service excellence and product knowledge.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Grill Cook
McDonald's
Blandford, MA
02.2016 - 06.2017
- Operated grill equipment to prepare high-quality food items consistently.
- Ensured compliance with safety and sanitation guidelines during food preparation.
- Trained new team members on grill techniques and operational procedures.
- Monitored inventory levels to minimize waste and optimize ingredient use.
- Implemented quality control measures to enhance product consistency and taste.
Education
High School Diploma -
Gateway Regional High School
Huntington, MA06-2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Reliability and punctuality
- POS systems
Timeline
Cashier
Maes Pizzeria
04.2022 - Current
Deli Clerk
Russell Package Store
02.2018 - 03.2022
Grill Cook
McDonald's
02.2016 - 06.2017
High School Diploma -
Gateway Regional High School