Jessie Quarterman Jr
Yulee
Summary
Dynamic Senior Operations Manager with the U.S. Navy, skilled in process improvement and team leadership. Successfully developed operational strategies that enhanced efficiency and reduced costs. Proven track record in regulatory compliance and conflict resolution, fostering a high-performing team culture while optimizing workflow and managing inventory effectively.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
U.S Navy
Jacksonville
01.1999 - Current
- Conducted regular audits of systems and processes to detect any potential issues or risks.
- Ensured compliance with safety regulations and company policies and procedures.
- Advised senior leadership on potential changes or modifications needed for current processes and procedures.
- Established procedures for tracking inventory levels, ordering supplies, and managing warehouse space.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Resolved conflicts between employees in a timely manner.
- Created reports on key performance indicators to track progress against objectives.
- Ensured compliance with company policies and industry regulations.
- Assigned tasks to staff members based on their skill sets and availability.
- Organized regular meetings with department heads to review ongoing projects and discuss new initiatives.
- Provided guidance, support, and mentorship to junior team members.
- Maintained up-to-date knowledge of industry trends and best practices related to operations management.
- Developed comprehensive plans for emergency situations such as natural disasters or power outages.
- Supervised, assisted and coached other operations managers.
- Motivated team members and devised strategies to improve workflow.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
Recruiter
U.S Navy
Jacksonville
02.2019 - 06.2022
- Monitored clients' daily activities and responded appropriately when needed.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Developed job descriptions and postings to attract qualified applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Participated in industry networking events to build talent pipeline.
- Referred suitable candidates to relevant departments for additional assessment.
- Collaborated with hiring managers to understand position requirements.
- Sourced and screened potential candidates for open positions.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Advised management on staffing needs and strategies for improving diversity initiatives.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Maintained Applicant Tracking System records of all applicants.
- Researched emerging trends in recruitment technology and techniques.
- Built relationships with universities, colleges, alumni associations.
- Organized recruitment activities such as career fairs, campus visits.
- Identified best practices for recruiting process improvement.
- Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Explained job duties, compensation and benefits to potential candidates.
- Implemented diversity recruiting strategies to promote an inclusive workplace.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
- Coordinated and attended career fairs and recruitment events to source candidates.
- Updated and maintained candidate records in the recruitment database.
- Participated in local job fairs and recruitment events for prospective hiring.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Crafted compelling job descriptions to attract qualified candidates.
- Assisted with the onboarding process for new hires.
- Conducted reference and background checks on prospective employees.
- Facilitated job application processes for qualified candidates.
- Analyzed employment-related data and prepared reports.
Education
Associate of Arts - Business Administration And Management
University of Management And Technology
Arlington, VA05-2012
Bachelor of Science - Information Technology Management
American Military University
Skills
- Process improvement
- Regulatory compliance
- Inventory management
- Performance management
- Operational strategy
- Conflict resolution
- Team leadership
- Employee training
- Effective communication
- Workflow optimization
- Project management
- Safety management
- Operations management
Certification
- Quality Assurance Inspector
- Computer Operator
- Counselor(Professional and kindred)
Accomplishments
Navy and Marine Corps Commendation Medal (with C Device)
Timeline
Recruiter
U.S Navy
02.2019 - 06.2022
Senior Operations Manager
U.S Navy
01.1999 - Current
Associate of Arts - Business Administration And Management
University of Management And Technology
Bachelor of Science - Information Technology Management
American Military University
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