Jessie Reynolds
Tacoma,WA
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in a different environment. I am committed to delivering exceptional service and building positive relationships in any role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Farwest Sports
10.2024 - Current
- Assisted customers with transactions, ensuring accurate handling of cash and credit payments.
- Maintained clean and organized checkout area for efficient customer flow.
- Developed understanding of point-of-sale systems for seamless transaction processing.
- Followed safety protocols to ensure secure handling of cash and sensitive information.
- Adapted quickly to changing priorities during peak shopping hours, enhancing operational efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Salad Maker
Darden Restaurants, Olive Garden
07.2022 - 10.2022
- Prepared fresh salads according to customer specifications, ensuring high-quality presentation and taste.
- Maintained cleanliness and sanitation standards in food preparation areas, adhering to health regulations.
- Adapted quickly to changing demands and special requests from customers, enhancing service quality.
- Operated kitchen equipment safely while preparing ingredients for salads and other menu items.
- Enhanced salad presentation with attention to detail and creative arrangements.
- Reduced food waste by utilizing proper portion control techniques and monitoring inventory levels.
- Collaborated with team members to ensure smooth operations during peak service hours.
Education
High School Diploma -
Emerald Ridge High School
Puyallup, WASkills
- Customer service
- Reliability and punctuality
- Cash handling
- Attention to detail
- Problem-solving
- Cleaning and sanitizing
- Team collaboration
- Training and mentoring
- Return and exchange processing
- Drawer balancing
- Point of sale operation
Timeline
Customer Service Cashier
Farwest Sports
10.2024 - Current
Salad Maker
Darden Restaurants, Olive Garden
07.2022 - 10.2022
High School Diploma -
Emerald Ridge High School