Hardworking and passionate worker with strong organizational and teamwork skills, eager to secure entry-level server position. Ready to help team achieve company goals!
Overview
3
3
years of professional experience
1
1
Certification
Work History
To Go Specialist
P.F. Changs To Go
09.2023 - Current
Demonstrated knowledge of menu items and corresponding ingredients.
Adjusted food preparation methods in accordance with customer requests.
Utilized POS system to receive and process food and beverage orders.
Host, Busser, Food Runner, Server
P.F. Chang's Bistro
01.2023 - 08.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Cross-trained to handle different restaurant roles, including busser, server and to-go stations.
Assisted all roles with their job during peak hours despite my assigned role to ensure timely service for all guests.
Trained new staff in host, to-go, bussing and cleaning procedures.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Trainer
Chick-Fil-A
06.2021 - 12.2022
Provided one-on-one training on best practices for drive-thru operations and customer service techniques
Coordinated events for children and families to increase community involvement
Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
SERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese BistroSERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese Bistro