Summary
Work History
Skills
Timeline
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Jessie Smith

Waddell,AZ

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and great service skills. Strives to meet customer needs, drive satisfaction and promote an overall enjoyable experience.

Work History

Server

Texas Roadhouse
Goodyear, AZ
  • Managed tasks like setting up the dining area and restocking supplies for opening and closing duties.
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Took orders from customers accurately and in a timely manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server

IHOP
Avondale, AZ
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Cleaned tables and chairs to prepare dining area for next customers.

Host

The Sicilian Butcher
Peoria, Arizona
  • Assisted servers in seating guests by escorting them to their tables.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.

Skills

  • Beverage Preparation
  • Food Running
  • Order Management
  • Supply Restocking
  • Table Bussing
  • Guest Engagement
  • High-volume dining

Timeline

Server

Texas Roadhouse

Server

IHOP

Host

The Sicilian Butcher

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Jessie Smith