Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessie Zyer

Belvidere,IL

Summary

Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant

Crusader Community Health
07.2018 - Current
  • Coordinated patient appointments and managed scheduling to optimize clinic workflow.
  • Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
  • Maintained accurate electronic health records, enhancing data integrity and accessibility for medical staff.
  • Educated patients on treatment plans and medication instructions, improving understanding of care protocols.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Cashier

Walgreens
12.2017 - 04.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and store navigation.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Resolved customer complaints effectively, ensuring satisfaction and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.

Certified Nursing Assistant

Bickford Senior Living
03.2016 - 07.2017
  • Assisted residents with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Developed strong relationships with residents to enhance emotional well-being.
  • Trained new staff on best practices for resident care and safety protocols.

Education

Associate of Applied Science -

Rasmussen University
Rockford, IL
01-2023

Certification - Health

Rasmussen University
Rockford, IL
01-2018

High School Diploma -

Genoa-Kingston
Genoa, IL
05-2007

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Compassionate
  • Immunization administration
  • CPR

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Crusader Community Health
07.2018 - Current

Cashier

Walgreens
12.2017 - 04.2018

Certified Nursing Assistant

Bickford Senior Living
03.2016 - 07.2017

Associate of Applied Science -

Rasmussen University

Certification - Health

Rasmussen University

High School Diploma -

Genoa-Kingston
Jessie Zyer