Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
7
7
years of professional experience
Work History
Bartender
Namu Bar And Restaurant
11.2023 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Customer Service Sales Agent
Extra Space Storage
01.2023 - 11.2023
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Negotiated prices, terms of sales and service agreements.
Attended monthly sales meetings and quarterly sales trainings.
Kept detailed records of daily activities through online customer database.
Answered inbound customer queries according to internal policies, meeting concerns and resolving questions.
Managed over 50 customer calls per day.
Manager
El Paso Storage Units
01.2022 - 01.2023
Performed excellent customer service.
Met sales goals through rental processes and agreements.
Guide new customers through rental processes and agreements.
Maintain facilities- sweeping, mopping, changing light bulbs, etc.
Work independently on daily tasks as well as cooperate with team members .May be required to run errands for facility and travel to other stores locations.
Managed over 30 sales call per day.
Account Executive
Apartment Ideas
01.2020 - 12.2022
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Collaborated with internal teams to develop account strategy.
Generated advertising brochure for vendor use.
Built diverse and consistent sales portfolio.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Increased sales by 10%
Home Health Care Provider
Honor Home Health Care
03.2017 - 12.2022
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Completed household management tasks for clients within private home settings.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Administered medication as directed by physician.
Education
High School Diploma -
Burges Highschool
El Paso, Texas
06.2016
Skills
Account Management
Customer Service and Assistance
Operational Efficiency
Marketing Promotions
Team Leadership
Strong multitasking
Liquor, beer, and wine knowledge
Patience and Tolerance
Outgoing Personality
Verbal and Written Communication
Time Management
Timeline
Bartender
Namu Bar And Restaurant
11.2023 - Current
Customer Service Sales Agent
Extra Space Storage
01.2023 - 11.2023
Manager
El Paso Storage Units
01.2022 - 01.2023
Account Executive
Apartment Ideas
01.2020 - 12.2022
Home Health Care Provider
Honor Home Health Care
03.2017 - 12.2022
High School Diploma -
Burges Highschool
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