Summary
Overview
Work History
Education
Skills
Timeline
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Jessika Hoffman

Elmer,NJ

Summary

Highly motivated to succeed in a challenging atmosphere. Looking for a new career path with opportunities to advance with a growing company.

Overview

14
14
years of professional experience

Work History

Resident Engagement Assistant

Brentwood At Fore Ranch
01.2024 - 10.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

Resident Aide

Bridgewater Assisted Living
06.2018 - 12.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
  • Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
  • Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.

Professional Cleaner

J-Lex Cleaning
01.2011 - 03.2018
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.

Education

Associate of Science - Business

Everest Institute
Pittsburgh, PA

High School Diploma -

Allentown Christian Academy
Allentown, PA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Excellent communication

Timeline

Resident Engagement Assistant

Brentwood At Fore Ranch
01.2024 - 10.2024

Resident Aide

Bridgewater Assisted Living
06.2018 - 12.2023

Professional Cleaner

J-Lex Cleaning
01.2011 - 03.2018

Associate of Science - Business

Everest Institute

High School Diploma -

Allentown Christian Academy

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Jessika Hoffman