Jessika Thomas
Anything
Memphis,TN
Summary
Dedicated salesperson who works hard to increase sales during busy and slow shifts. Flexible and outgoing team player who produces high-quality work with little direction. Four years' experience taking food orders and working cash registers who is friendly and highly organized. Adaptable team member with resourceful and diligent work ethic who is prepared to take on any necessary tasks and adjust to changing circumstances and, values excellence and cooperation highly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Journeys Inc.
Memphis, TN
07.2022 - 08.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Team Member
Dunkin Donuts & Baskin Robbins
Memphis, TN
03.2022 - 06.2022
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
FOH Team Member
McAllister's Deli
Memphis, TN
04.2021 - 01.2022
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Explained menu items, took orders and delivered food courses according to instruction.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
- Delivered guest orders to correct tables or take-out counter.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
Team Member /Cashier
Newks Eatery Cafe
Memphis, TN
11.2020 - 03.2021
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Upheld high standards of productivity and quality in operations.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Built and maintained working relationships with peers and upper management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Education
High School Diploma -
Overton High School
Memphis, TN05.2023
Skills
- Flexible Schedule
- Sales Goals Attainment
- Stockroom Upkeep
- Store Opening and Closing
- Product Recommendations
- Stocking and Receiving
- Cash Handling Accuracy
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Problem-Solving
- Display Setup
- Team Player Mentality
- Outgoing Personality
- Listening Skills
Certification
- Powerpoint Certification, Microsoft - 2019
Timeline
Sales Associate
Journeys Inc.
07.2022 - 08.2022
Team Member
Dunkin Donuts & Baskin Robbins
03.2022 - 06.2022
FOH Team Member
McAllister's Deli
04.2021 - 01.2022
Team Member /Cashier
Newks Eatery Cafe
11.2020 - 03.2021
High School Diploma -
Overton High School
- Powerpoint Certification, Microsoft - 2019
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