Jessiphine Marshall
Mount Holly,NJ
Summary
Personable and organized Film Major with strong communication skills and positive attitude! Understands the importance of accuracy and efficienc, with a proficiency in managing customer interactions and handling transactions. Committed to providing exceptional service and ensuring the best results!
Overview
4
4
years of professional experience
Work History
To-go Specialist
Bahama Breeze
Cherry Hill, NJ
10.2024 - 01.2026
- Accurately handled cash, credit card, and other payment transactions while maintaining attention to detail.
- Managed multiple takeout orders simultaneously while still maintaining accuracy, organization, and a friendly service in a high paced environment.
- Ensured order accuracy by carefully reviewing items, modifications, and special requests.
- Coordinated closely with kitchen staff, servers, and management to ensure takeout orders were prepared correctly and completed within a timely manner.
- Maintained an organized and well stocked takeout area to support efficient order preparation.
- Built positive guest relationships through consistently attentive, professional, and personable service.
Hostess
Olive Garden
Cherry Hill, NJ
07.2022 - 11.2022
- Greeted guests with a warm, professional, and friendly attitude upon their arrival.
- Managed seating arrangements and efficiently maintained an organized dining room flow.
- Answered phones, took reservations, and accurately answered questions regarding menu items, wait times, and restaurant policies.
- Coordinated with servers and management to ensure smooth table turnover and an efficient guest experience.
- Handled multiple tasks in a fast-paced environment while also maintaining excellent customer service.
- Resolved guest concerns quickly, and communicated issues to management when necessary.
Education
Film
Rider University
Trenton, NJHigh school diploma - undefined
Winslow Twp High School
Atco, NJ06.2023
Skills
Strong multitasking
Phone etiquette
Quick learner
Initiative-taking
Food handling
Money handling
High volume dining
Storyboarding assistance
Creative solution development
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Critical thinking
Computer skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
To-go Specialist
Bahama Breeze
10.2024 - 01.2026
Hostess
Olive Garden
07.2022 - 11.2022
High school diploma - undefined
Winslow Twp High School
Film
Rider University