Jessica Sheppard
Naples,FL
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
The Hangout By Two Guys
Naples, FL
07.2021 - 04.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained organized waitlists for busy times, ensuring efficient seating of guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Snack Bar Employee
Green Apron Cafe
Naples, FL
05.2021 - 11.2021
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Assisted in training new employees on proper food handling techniques and customer service best practices.
- Handled cash transactions accurately, maintaining accountability for register balances at the end of each shift.
- Managed snack bar opening and closing procedures, securing facility and equipment properly each day.
Education
High School Diploma -
Barron Collier High School
Naples, FL05.2023
Volunteering
National Honor Society
- Tutored students at school who needed academic help
- Volunteered at charity and school events
Kids Can
- Volunteered at events provided for families of children with cancer
- Made cards and wrapped presents for sick children
Timeline
Restaurant Hostess
The Hangout By Two Guys
07.2021 - 04.2022
Snack Bar Employee
Green Apron Cafe
05.2021 - 11.2021
High School Diploma -
Barron Collier High School