Jessy Menjivar
Lynn,MA
Summary
Dynamic advocate with proven success in homelessness prevention and client advocacy, honed at Centerboard Inc. and other organizations. Excelled in creating stable housing solutions and supporting recovery paths, leveraging exceptional communication and organizational skills. Achieved significant client satisfaction through innovative support services and effective teamwork.
Overview
4
4
years of professional experience
Work History
Family Housing Advocate
Centerboard Inc.
Peabody, MA
01.2024 - Current
- Conducted thorough assessments of client needs to develop tailored plans aimed at achieving long-term housing stability.
- Assisted families in securing affordable housing by providing guidance on available resources and programs.
- Streamlined the application process for rental assistance programs by assisting clients with paperwork completion and submission.
- Maintained detailed records of client interactions, case progress, and outcomes to ensure accurate reporting and evaluation of program effectiveness.
- Educated clients about their rights as tenants under state law, empowering them to advocate for themselves effectively when necessary.
- Developed strong relationships with landlords and property managers, resulting in increased housing options for clients.
- Connected clients with supportive services, such as mental health counseling or job training programs, to promote self-sufficiency and stable housing situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Recovery Specialist
Beth Israel Lahey Hospital
Lynn, MA
05.2022 - 12.2022
- Tracked client participation in treatment services to identify attendance issues.
- Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Engaged in continuous professional development to stay abreast of advances in recovery approaches and techniques.
- Implemented follow-up system to monitor patient post-treatment progress, preventing relapse with timely interventions.
- Led support groups, fostering community of encouragement and shared experiences among patients.
- Developed strong relationships with patients, building trust and facilitating more effective recovery paths.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Direct Care Worker
Lynn Shelter Association
Lynn, MA
05.2021 - 02.2022
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Completed regular check-ins and progress report for each client.
Education
Associate of Science - Human Services
North Shore Community College
Lynn, MA05-2027
GED -
Lynn English High School
Lynn, MA09-2018
Skills
- Homelessness prevention
- Client advocacy
- Data collection
- Supportive services
- Teamwork
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Certified in CPR/AED
- Documentation skills
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Family Housing Advocate
Centerboard Inc.
01.2024 - Current
Recovery Specialist
Beth Israel Lahey Hospital
05.2022 - 12.2022
Direct Care Worker
Lynn Shelter Association
05.2021 - 02.2022
Associate of Science - Human Services
North Shore Community College
GED -
Lynn English High School
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