Jessyca Medina
Fountain Valley,CA
Summary
Customer-focused professional with many years of experience driving sales, delivering exceptional customer service and boosting sales. Friendly with excellent communication and interpersonal skills. Skilled at coaching and training sales employees to learn filemaker. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
6
6
years of professional experience
Work History
Sales Floor Lead
Chef`s Toys
Fountain Valley, CA
04.2022 - Current
- Organized Chef Special every month to increase visibility of products among target audience, and send out to all Managers and Assistant Managers.
- Provided support to Warehouse when needed by stocking shelves and helping customers find items in the store when needed.
- Managed daily operations, including opening and closing the store, balancing cash registers, and preparing bank deposits for Loomis.
- Resolved conflicts between customers in a professional manner by offering different solutions, such as discounts, and listening to their needs.
- Coached employees on sales techniques and best practices, improving upselling.
- Provided personalized quotes to build relationships with customers, building my customers' profiles so they come back with any other needs they have.
- Placed orders and answered customer questions in-person, through email, and over phone.
Bank Teller
Pacific Premier Bank
Newport Beach, CA
08.2018 - 03.2021
- Balanced teller drawers regularly throughout the day according to established procedures.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2014
Skills
Project Management In-person Sales Exceptional Customer Service MS Word MS Excel Outlook Email Promotions planning Sales TrainingOrder Processing Sales Techniques Opening and closing procedures Organizational Skills Problem-Solving Professionalism Teamwork and Collaboration Relationship Building Customer Service
Languages
Spanish
Full Professional
Timeline
Sales Floor Lead
Chef`s Toys
04.2022 - Current
Bank Teller
Pacific Premier Bank
08.2018 - 03.2021
High School Diploma -
Fountain Valley High School