Jesten Killingsworth
Round Rock,TX
Summary
Years of customer service experience, consistently becoming an indispensable team asset. Motivated, fast learner, and always on time.
Overview
13
13
years of professional experience
Work History
Lead Customer Service Representative
Circle K
Round Rock, Texas
06.2019 - Current
- Resolved customer inquiries and complaints efficiently, maintaining satisfaction.
- Trained new staff on company policies and customer service techniques.
- Monitored team performance and provided constructive feedback to representatives.
- Collaborated with management to improve service processes and practices.
- Led daily operations in the customer service area, ensuring smooth workflow.
Delivery Driver
Marco's Pizza
Round Rock, Texas
09.2018 - Current
- Delivered pizzas promptly to customers.
- Provided excellent customer service during delivery interactions.
- Managed cash and electronic payments securely during deliveries.
- Ensured cleanliness and organization of delivery vehicle at all times.
- Collaborated with kitchen staff to coordinate order preparation and timing.
Assistant Manager
Promise Pizza
Round Rock, TX
04.2013 - 09.2018
- Assisted in managing daily operations and team schedules.
- Oversaw inventory management and stock replenishment processes.
- Implemented training programs for new staff members.
- Monitored food safety standards and ensured compliance with regulations.
- Maintained cleanliness of workstations and adhered to food safety standards.
- Prepared pizza dough following standardized recipes and techniques.
- Topped pizzas with ingredients based on customer orders and preferences.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX05-2008
Skills
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Adaptability to change
- Conflict resolution
- Critical thinking
A Personal Note
- I am not applying out of necessity, or to any other job to work for the first business to call me back. I am applying because I genuinely want to work for IKEA.
Timeline
Lead Customer Service Representative
Circle K
06.2019 - Current
Delivery Driver
Marco's Pizza
09.2018 - Current
Assistant Manager
Promise Pizza
04.2013 - 09.2018
High School Diploma -
Hendrickson High School