Jester Lippert
West Warwick,RI
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Looking to relocate to CO.
Overview
6
6
years of professional experience
Work History
Manager
Atwood Pharmacy
Johnston, RI
06.2021 - Current
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated report data to proactively adjust and enhance operations 50% month to month.
- Cross-trained existing 10 employees to maximize team agility and performance.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement and improved performance by 200%
Relationship Banker
Citizens Bank
Cumberland, Johnston
06.2018 - 01.2021
- Backed up teller team by handling needs of new and existing customers at main counter.
- Presented new and additional products and services to existing customers.
- Grew book of business through proactive outreach
- Responded to customer questions and concerns or escalated to supervisor for resolution.
- Increased daily sales by 50% by upselling personal and business banking products and financial services to customers
Lead Certified Pharmacy Technician
CVS Pharmacy
Cranston, RI
03.2018 - 01.2021
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Collaborated with pharmacy manager to maintain daily operations.
- Supervised team of 35 pharmacy technicians.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Stocked, labeled and inventoried medication to keep accurate records
- In high-volume retail pharmacy environment, coordinated filling of more than thousand prescriptions daily
Education
Bachelor of Science - Finance
University of Rhode Island
Kingston, RI05.2020
Skills
- Customer Complaint Resolution
- Customer Service
- Critical Thinking
- Data Analysis
- Social Perceptiveness
- Adaptable to Changing Conditions
- Knowledgeable in Microsoft
- Team Leadership & Development
- G-Suite
- Relationship Building
- Proactive and Focused
- Business Relationship Management
Timeline
Manager
Atwood Pharmacy
06.2021 - Current
Relationship Banker
Citizens Bank
06.2018 - 01.2021
Lead Certified Pharmacy Technician
CVS Pharmacy
03.2018 - 01.2021
Bachelor of Science - Finance
University of Rhode Island
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