Jesus Acevedo
730 Grand Prairie
Summary
Dynamic Senior Install Technician with Ferguson Enterprises LLC, recognized for delivering high-quality installations and enhancing customer satisfaction. Proficient in equipment maintenance and troubleshooting, I fostered repeat business through exceptional service. Adept at training new technicians, I leverage strong communication skills to elevate team performance and ensure adherence to industry best practices.
Overview
15
15
years of professional experience
Work History
Senior Install Technician
Ferguson Enterprises LLC
08.2015 - 01.2025
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
Mechanical Technician
Hydro-tech
02.2010 - 06.2015
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
Education
Hvac Technician
Universal Technology College
Aguadilla, P.R06.2006
High School Diploma -
Catalina Morales
Moca,P.R05.2005
Skills
- Equipment maintenance
- Installation techniques
- Troubleshooting methods
- Technical documentation
- Customer service
- Preventive maintenance
- Communication skills
- Construction background
- Power tool operation
- Equipment installation
Languages
English
Spanish
Timeline
Senior Install Technician
Ferguson Enterprises LLC
08.2015 - 01.2025
Mechanical Technician
Hydro-tech
02.2010 - 06.2015
Hvac Technician
Universal Technology College
High School Diploma -
Catalina Morales
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