Jesus Alvarez
San Antonio,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Outside Service Manager
Arcis Golf
San Antonio , Texas
2020.06 - Current
- Resolved conflicts between customers and staff members in a professional manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized and managed a team of outside service technicians.
Landscape Worker
Self-employeed
San Antonio , TX
2020.03 - Current
- Operated various hand tools, power equipment, and trucks for landscaping projects.
- Loaded and unloaded materials onto trucks for transport to job sites.
- Resolved customer inquiries promptly and professionally.
Outside Service Attendant
Arcis Golf
San Antonio , Texas
2018.09 - 2020.06
- Provided an enjoyable experience for guests through friendly customer service interactions.
- Worked closely with management team to develop strategies for improving guest satisfaction ratings.
- Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies.
- Operated a point-of-sale system for transactions of goods and services.
Education
BBA - Finance
The University of Texas At San Antonio
San Antonio, TX2022-12
Skills
- Customer Relations
- Operational Efficiency
- Employee Development
- Staff Management
- Multitasking
- Organizational Skills
- Time management abilities
Affiliations
- Golf
- Pickleball
- Watching movies
References
References available upon request.
Timeline
Outside Service Manager
Arcis Golf
2020.06 - Current
Landscape Worker
Self-employeed
2020.03 - Current
Outside Service Attendant
Arcis Golf
2018.09 - 2020.06
BBA - Finance
The University of Texas At San Antonio
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