Jesus Calderon
Oceanside,CA
Summary
Detail-oriented sales associate specializing in customer education and effective communication. Proven track record of enhancing shopping experiences through exceptional service and in-depth product knowledge. Consistently recognized for driving customer satisfaction and loyalty.
Overview
1
1
Language
7
7
years of professional experience
Work History
Sales Associate
DD's Discount
Oceanside, CA
08.2025 - Current
- Processed transactions accurately using point-of-sale systems and managed cash handling duties.
- Educated customers on product features and promotions to facilitate informed purchasing decisions.
- Handled customer complaints professionally, ensuring a positive shopping experience for all patrons.
- Trained new employees on store policies, procedures, and customer service best practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Loss Prevention Specialist
Burlington
Oceanside, CA
01.2023 - 12.2024
- Monitored store premises for suspicious activities and potential theft.
- Trained staff on loss prevention techniques and safety procedures.
- Engaged with customers to deter theft through visible presence and communication.
- Inspected merchandise for compliance with theft prevention policies.
- Developed and implemented loss prevention procedures to reduce inventory shrinkage.
- Reviewed store layouts regularly for possible vulnerabilities in order to prevent theft or intrusions.
Store Associate
99 Cent Only Store
Oceanside, CA
01.2020 - 08.2022
- Assisted customers with product inquiries and store navigation.
- Stocked shelves with merchandise to maintain organization and availability.
- Followed safety procedures for handling products and equipment in-store.
- Received incoming shipments and verified contents against purchase orders.
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
Education
Associate of Science - Cyber Security
Miracosta College
Oceanside, CA07-2025
Associate of Science - Systems Administration
Miracosta College
Oceanside, CA07-2025
Skills
- Point-of-sale systems
- Cash handling
- Customer education
- Loss prevention techniques
- Inventory management
- Sales strategies
- Product knowledge
- Visual merchandising
- Conflict resolution
- Attention to detail
- Effective communication
- Customer engagement
- Professionalism
- Written and oral communication skills
- Listening skills
- Fraud detection
Languages
Spanish
Professional
Timeline
Sales Associate
DD's Discount
08.2025 - Current
Loss Prevention Specialist
Burlington
01.2023 - 12.2024
Store Associate
99 Cent Only Store
01.2020 - 08.2022
Associate of Science - Cyber Security
Miracosta College
Associate of Science - Systems Administration
Miracosta College