Jesus Castillo
San Antonio,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
San Antonio, TX
06.2022 - Current
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Tracked sales performance metrics to identify trends in the market place.
- Placed special orders or called other stores to find desired items.
Education
Firefighter & Hazardous Materiels - Fire Science
San Antonio College
San Antonio, TX12-2023
Skills
- Excellent Communication Skills
- Positive and Professional
- Exceptional Customer Service
- Cash Handling
- Teamwork and Collaboration
- Flexible Schedule
- Merchandising Knowledge
- Inventory Tracking
- Time Management
- Problem-Solving Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Lowes Home Improvment
06.2022 - Current
Firefighter & Hazardous Materiels - Fire Science
San Antonio College