Jesus Colon
Kissimmee,FL
Summary
Results-driven restaurant manager with 5 years of experience in the food industry. Leveraged management experience at Chipotle and ServSafe certification to secure a leadership role. Proven track record of success in driving sales growth, improving customer satisfaction, and ensuring food safety. Expertise in team management and development, customer service excellence, food safety and quality control, inventory management, and cost control.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Chipotle Mexican Grill
- - Managed restaurant operations, including inventory, scheduling, and customer service
- - Trained and developed a high-performing team, resulting in improved customer satisfaction and sales growth
- - Maintained impeccable food safety and sanitation standards, ensuring 100% compliance with Chipotle's quality control procedures
- - Implemented effective inventory management systems, reducing waste and improving profitability
General Manager
Chipotle Mexican Grill
04.2019 - 10.2024
- Results-driven restaurant manager with 5 years of experience driving sales growth, improving customer satisfaction, and ensuring food safety at Chipotle
- Proven track record of success in:
- - Team management and development
- - Customer service excellence
- - Food safety and quality control
- - Inventory management and cost control
Cook, Prep, Janitor.
Cheddars Stratch Kitchen
09.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Customer Service Representative
Wawa
06.2022 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Liberty High School
05.2020
Skills
- Food service
- Time management
- Restaurant experience
- Customer service
- Leadership
- Bilingual
Certification
Servsafe
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook, Prep, Janitor.
Cheddars Stratch Kitchen
09.2024 - Current
Customer Service Representative
Wawa
06.2022 - 03.2024
General Manager
Chipotle Mexican Grill
04.2019 - 10.2024
Restaurant Manager
Chipotle Mexican Grill
Liberty High School
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