Jesus Contreras
Tulsa ,OK
Summary
Dynamic and customer-focused professional with experience at Chili’s and Cricket Wireless. Proven ability in guest relations and cash handling, enhancing customer satisfaction and driving sales. Strong multitasking skills and active learning enable effective collaboration with teams to achieve targets and optimize service flow in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess/ to Go
Chili’s
06.2025 - 01.2026
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to maximize table turnover and optimize guest experience.
- Collaborated with waitstaff to coordinate service flow during peak hours.
- Handled customer inquiries and complaints, enhancing overall satisfaction levels.
Sales Representative
Cricket Wireless
11.2021 - 02.2024
- Engaged customers to assess needs and recommend appropriate wireless solutions.
- Demonstrated product features and benefits, enhancing customer knowledge and satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Managed inventory levels, ensuring availability of popular devices and accessories.
- Open and close the store at many locations
- Collaborated with team members to achieve monthly sales targets consistently.
- Analyzed market trends to identify opportunities for upselling and promotions.
Education
Tulsa Community College
Tulsa, OKSkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Guest relations
- Payment processing
Additional Information
I am fluent in Spanish in English can read and write in Spanish and English and a high school graduate and attending TCC
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess/ to Go
Chili’s
06.2025 - 01.2026
Sales Representative
Cricket Wireless
11.2021 - 02.2024
Tulsa Community College