Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesus Estrada

Pharr

Summary

Motivated team player with experience in drive-up service and restaurant environments. Strong collaboration and organizational skills, with a proven ability to adapt and resolve issues swiftly. Eager to leverage these strengths to enhance team performance and customer experiences. Dynamic professional skilled in customer satisfaction and problem-solving. Proficient in active listening and quick decision-making, thriving in fast-paced environments to deliver exceptional service and support. Versatile individual recognized for strong work ethic and professionalism. Experienced in managing multiple tasks while maintaining composure under pressure. Committed to fostering positive customer interactions and contributing to team success in dynamic settings. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

mainly Drive up (also crosstrained all around)

Target
McAllen
09.2024 - Current
  • This job has expanded my character in many aspects; not only was it a job, but it was also a learning experience. Working in an environment with a lot of new daily customers, it has been my goal to make each interaction a customer satisfaction experience by assisting with concerns, approaching an uncertain customer, and resolving problems with knowledgeable and friendly service. The mannerism has reflected on my work ethic, as I respect everyone and try my best to have a positive impact. With my main duty of Drive up(curbside) its influenced me to do be an organized fast paced employee. I say cross-trained because, in my time there, I have always asked to know more, so I have gained experience in about every department and help around whenever I can be used for assistance.

Server

Applebee's Grill + Bar
Edinburg
05.2024 - 08.2024
  • Serving multiple tables at once forces you to prioritize tasks, work efficiently, and stay organized. When I worked closely with cooks, hosts, and other servers. This builds collaboration skills and teaches you how to rely on and support a team. Showing up on time, staying busy during slow periods, and handling money build discipline, accountability, and professionalism. Upselling items and making recommendations improve your ability to influence and persuade.Dealing with different personalities teaches patience, empathy, and how to stay calm under pressure. I became better at handling complaints and solving problems quickly.

Education

Bachelor's in Civil Engineering - Civil Engineering

The University of Texas Rio Grande Valley
Edinburg, TX
05-2027

Associate in Mathematics - Civil Engineering

PSJA North Early College High School
Pharr, TX

Skills

  • Team collaboration
  • Professional Etiquette
  • Fast-Paced Environment Experience
  • Quick Decision Making
  • Active Listening
  • Bilingual

Timeline

mainly Drive up (also crosstrained all around)

Target
09.2024 - Current

Server

Applebee's Grill + Bar
05.2024 - 08.2024

Bachelor's in Civil Engineering - Civil Engineering

The University of Texas Rio Grande Valley

Associate in Mathematics - Civil Engineering

PSJA North Early College High School
Jesus Estrada