Jesus Guerrero
Santa Ana,CA
Summary
Highly skilled Operations Consultant with proven experience in streamlining processes, reducing costs, and increasing efficiency. Strong background in analyzing operational needs, developing strategies for improvement, and implementing changes that enhance business operations. Known for strong analytical abilities, exceptional problem-solving skills, and commitment to customer satisfaction.
Overview
8
8
years of professional experience
Work History
FOH Manager
Folks Pizzeria
Costa Mesa
05.2022 - Current
- Empower a team of 20 FOH Staff to deliver excellent dining experiences while maintaining the integrity of the food
- Receive/give feedback to the Kitchen/Guests and Staff as needed to maintain consistent dining experiences
- Problem-solve, communicate effectively, have attention to detail, and empathize with guests to deliver a wonderful dining experience to all guests
Product Designer
Beckmar Ink
Orange, CA
11.2024 - 12.2025
- Revamped client's website to boost online sales.
- Defined and conducted design processes at all stages, including research, conceptualization, testing, and implementation.
- Redesigned sites to enhance navigation and improve visual appeal.
Product Designer
Bandito Taqueria
Santa Ana
05.2022 - 06.2024
- Develop a responsive website to set up my client for online ordering
- Empathize with the client to execute a site that fully captures the business mission to emphasize the integrity of the ingredients sourced
- Educate website visitors on company history and values
- Build a scalable website to allow the company to go in and make necessary changes, such as updating the menu, adding photos, etc
Metadata-Account Coordinator
Spafax
Costa Mesa
12.2017 - 01.2022
- Create strategic monthly advertising program grid for multiple clients within budget utilizing Excel, SCOUT, and Buzz to track and research digital media
- Enter and maintain ~600+ orders in SCOUT and ensure a successful process according to specs and timeline
- Maintain relationships with Media Distributors and Integrators to help support the delivery of over 500 files for multiple clients
- Create over 1000+ deliverables a month for multiple graphical user interfaces utilizing Photoshop and Adobe Lightroom
Education
UX Design Certificate -
Designlab UX Academy
B.S - Business Administration
San Francisco State University
Skills
- Operations management
- Cross-functional team leadership
- Staff training and development
- Process mapping
- Operational efficiency
- Customer relationships
- Project management
- Cost reduction strategies
- Excellent communication
Languages
Latin Spanish
Languages
Spanish
Professional
Timeline
Product Designer
Beckmar Ink
11.2024 - 12.2025
FOH Manager
Folks Pizzeria
05.2022 - Current
Product Designer
Bandito Taqueria
05.2022 - 06.2024
Metadata-Account Coordinator
Spafax
12.2017 - 01.2022
UX Design Certificate -
Designlab UX Academy
B.S - Business Administration
San Francisco State University
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