Jesus Hernandez
DeKalb,IL
Summary
As a first-generation college student, I bring a unique perspective and a relentless drive for personal growth to any opportunity. Fueled by a passion for creativity and a deep-seated desire to effect positive change within my community, I am dedicated to maximizing my potential and making meaningful contributions. Ambitious, determined, and committed to continuous learning, I am poised to excel in any internship role and make a lasting impact.
Overview
8
8
years of professional experience
Work History
Client service Representative
Old national bank
01.2020 - Current
- Managed large volumes of cash, ensuring accuracy and adherence to banking regulations
- Analyzed customer needs and resolved issues through effective problem-solving
- Developed strong attention to detail in daily tasks.
Quality Control/ Auto Cad Engineer
SK Express
09.2017 - 12.2019
- Conducted product quality control checks, identifying defects and implementing solutions
- Utilized strategic and analytical thinking to address quality control challenges
- Collaborated with cross-functional teams for consistent quality control approaches.
Sales Representative
Metro Pcs
01.2016 - 06.2017
- Applied active listening skills to understand customer phone plan needs
- Developed problem-solving abilities to address customer concerns promptly
- Achieved or surpassed sales goals through strategic communication.
Education
Bachelor of Arts - Information Operations/Joint Information Operations
Northern Illinois University
DeKalb, IL12.2025
Associate of Science - Business
Kishwaukee College
Malta, IL01.2022
Skills
- Active Listening
- Problem-Solving
- Strategic and Analytical Thinking
- Attention to Detail and Research Capabilities
- Verbal and Written Communication
- Meeting deadlines
Timeline
Client service Representative
Old national bank
01.2020 - Current
Quality Control/ Auto Cad Engineer
SK Express
09.2017 - 12.2019
Sales Representative
Metro Pcs
01.2016 - 06.2017
Bachelor of Arts - Information Operations/Joint Information Operations
Northern Illinois University
Associate of Science - Business
Kishwaukee College