Summary
Overview
Work History
Education
Skills
Exercising
Additional Information
Languages
Timeline
Generic

Jesus Hernandez

San Antonio,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Able to use technology with utmost advantages, Natural problem-solver with an aptitude to de-escalate any situation.

Overview

4
4
years of professional experience

Work History

Smoke Shop Manager

Smoke Tokes
12.2023 - Current
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Accomplished multiple tasks within established timeframes.

Smoke Shop Sales Associate

Smoke Tokes & Smoke Eve
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Green House Worker

Sul Ross State University
12.2019 - 03.2020
  • Unloaded plants and nursery items from delivery trucks.
  • Assisted customers with finding requested plants and flowers.
  • Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
  • Planted, cultivated, and harvested various types of trees, shrubs, and plants.
  • Ensured plants that were listed "Endangered" were kept with upmost attention,

Education

No Degree - Biology

Sul Ross State University
Alpine, TX

No Degree - Biology

The University of Texas At San Antonio
San Antonio, TX

Associate of Science -

Southwest Texas Junior College
Uvalde, TX

No Degree - Biology

Northwest Vista College
San Antonio, TX
05.2027

Skills

  • Customer Service
  • Employee Management
  • Health and safety
  • Invoicing
  • Computer Skills
  • Conflict Resolution
  • Crisis Intervention
  • Public Relations

Exercising

On the days that I schedule myself off, I tend to go to local parks with my dog. Since he's a Belgian Malinois, he helps me stay active by going on long trail walks or by hiking. 

Additional Information

My name is Jesus Hernandez, I am currently enrolling at Northwest Vista College for my Biology/Pre-Nursing. I have more than 60+ hours in my science degree and have multiple references.

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Smoke Shop Manager

Smoke Tokes
12.2023 - Current

Smoke Shop Sales Associate

Smoke Tokes & Smoke Eve
09.2022 - Current

Green House Worker

Sul Ross State University
12.2019 - 03.2020

No Degree - Biology

Sul Ross State University

No Degree - Biology

The University of Texas At San Antonio

Associate of Science -

Southwest Texas Junior College

No Degree - Biology

Northwest Vista College

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Jesus Hernandez